Click this link to optimize Vestavia Hills Listens for screen readers Skip to Content
Vestavia Hills Listens
Opengov

What are your priorities for the City for the 2020 fiscal year?

114 registered responses


In what area of Vestavia Hills do you reside?

Response Percent Response Count
Cahaba Heights (zoned for VH Elementary Cahaba Heights) 20.2% 23
Dolly Ridge/Rocky Ridge (zoned for VH Elementary Dolly Ridge) 14.0% 16
East (zoned for VH Elementary East) 31.6% 36
Liberty Park (zoned for VH Elementary Liberty Park) 10.5% 12
West (zoned for VH Elementary West) 23.7% 27

Is your address a home or business?

Response Percent Response Count
Home 100.0% 114

How many members are in your household?

Response Percent Response Count
1-2 30.7% 35
3-4 47.4% 54
5-6 20.2% 23
7+ 1.8% 2

Please rate the following on a scale of 1 to 5 with 1=Very Dissatisfied and 5=Very Satisfied:

Quality of public safety services (e.g. fire, police, ambulance)
Response Percent Response Count
3 3.5% 4
4 13.2% 15
5 80.7% 92
N/A 2.6% 3
Quality of public library facilities & services
Response Percent Response Count
1 0.9% 1
3 7.0% 8
4 25.4% 29
5 62.3% 71
N/A 3.5% 4
Quality of City communication with residents
Response Percent Response Count
1 0.9% 1
2 4.4% 5
3 17.5% 20
4 34.2% 39
5 42.1% 48
Quality of parks & recreation facilities
Response Percent Response Count
1 3.5% 4
2 9.6% 11
3 31.6% 36
4 28.9% 33
5 22.8% 26
N/A 2.6% 3
Quality of parks & recreation programs
Response Percent Response Count
1 0.9% 1
2 11.4% 13
3 17.5% 20
4 29.8% 34
5 19.3% 22
N/A 16.7% 19
Quality of City streets
Response Percent Response Count
1 13.2% 15
2 21.9% 25
3 36.8% 42
4 21.1% 24
5 6.1% 7
Overall quality of services provided by the City
Response Percent Response Count
1 0.9% 1
2 1.8% 2
3 15.8% 18
4 52.6% 60
5 27.2% 31
N/A 1.8% 2

Please prioritize the following list of City services to indicate the order in which emphasis should be placed by City leaders/staff in 2020:

Average priorities over 114 responses
  1. Describe the significance of this item

    Maintenance of City streets & facilities
  2. Describe the significance of this item

    Flow of traffic/congestion management
  3. Describe the significance of this item

    Quality of City parks & recreation programs/facilities
  4. Describe the significance of this item

    Quality of public safety services
  5. Describe the significance of this item

    City stormwater runoff/management plan
  6. Describe the significance of this item

    Enforcement of City codes & ordinances
  7. Describe the significance of this item

    Communications with the public
  8. Describe the significance of this item

    Quality of public library facilities/services
  9. Describe the significance of this item

    Quality of customer service from City employees

Please prioritize the following list of Parks & Recreation services to indicate the order in which emphasis should be placed by City leaders/staff in 2020:

Average priorities over 114 responses
  1. Describe the significance of this item

    Number of walking/biking trails
  2. Describe the significance of this item

    Community recreational facilities
  3. Describe the significance of this item

    Maintenance of City parks
  4. Describe the significance of this item

    Swimming pool
  5. Describe the significance of this item

    Number of City parks
  6. Describe the significance of this item

    Youth athletic programs
  7. Describe the significance of this item

    Outdoor athletic fields
  8. Describe the significance of this item

    Adult recreational programs
  9. Describe the significance of this item

    Adult athletic programs
  10. Describe the significance of this item

    Fees for recreational programs
  11. Describe the significance of this item

    Ease of program registration
  12. Describe the significance of this item

    Fees for athletic programs

Please rate the following Parks & Recreation services on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:

Program quality
Response Percent Response Count
1 0.9% 1
2 4.7% 5
3 16.8% 18
4 32.7% 35
5 13.1% 14
N/A 30.8% 33
Customer service
Response Percent Response Count
2 6.5% 7
3 15.0% 16
4 20.6% 22
5 18.7% 20
N/A 38.3% 41
Communication
Response Percent Response Count
1 1.9% 2
2 14.0% 15
3 19.6% 21
4 26.2% 28
5 14.0% 15
N/A 23.4% 25
Park locations
Response Percent Response Count
1 6.5% 7
2 7.5% 8
3 29.9% 32
4 29.0% 31
5 17.8% 19
N/A 8.4% 9
Quality of facilities
Response Percent Response Count
1 2.8% 3
2 15.9% 17
3 26.2% 28
4 29.0% 31
5 15.0% 16
N/A 11.2% 12
Overall programming quality
Response Percent Response Count
1 1.9% 2
2 9.3% 10
3 20.6% 22
4 25.2% 27
5 11.2% 12
N/A 30.8% 33
Field conditions
Response Percent Response Count
1 0.9% 1
2 5.6% 6
3 20.6% 22
4 18.7% 20
5 12.1% 13
N/A 40.2% 43
Concessions
Response Percent Response Count
1 1.9% 2
2 5.6% 6
3 22.4% 24
4 15.9% 17
5 4.7% 5
N/A 46.7% 50
Playgrounds
Response Percent Response Count
1 4.7% 5
2 16.8% 18
3 25.2% 27
4 24.3% 26
5 11.2% 12
N/A 15.0% 16

Please prioritize the following list of capital improvements to indicate the order in which emphasis should be placed by City leaders/staff in 2020:

Average priorities over 114 responses
  1. Describe the significance of this item

    Street reconstruction
  2. Describe the significance of this item

    Sidewalk extensions
  3. Describe the significance of this item

    Traffic calming
  4. Describe the significance of this item

    Parks
  5. Describe the significance of this item

    Greenways
  6. Describe the significance of this item

    Stormwater system improvements
  7. Describe the significance of this item

    Traffic signal replacement/upgrade

Do you feel that information regarding happenings in the City, i.e. events, meetings, road closings, etc., is adequately available and communicated in a timely fashion?

Response Percent Response Count
Yes 88.3% 98
No 11.7% 13

If no, how would you prefer to receive updates/information other than existing options of printed newsletter (Community News), digital newsletter, newspaper (Vestavia Voice & Over the Mountain Journal), website and/or social media?

Answered
15
Skipped
99

Which of the Infrastructure & Community Spaces projects is most important to you?

Response Percent Response Count
Wald Park 38.4% 43
Sidewalks 39.3% 44
Cahaba Heights Park 9.8% 11
Liberty Park ball fields 1.8% 2
New Merkel House 0.9% 1
Community Building 9.8% 11

What programs/services do you feel the Library in the Forest should offer to better serve the community?

Answered
41
Skipped
73

Please rank the following programs/services you have utilized at the Library in the Forest on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:

Digital services/online only
Response Percent Response Count
1 2.0% 2
2 1.0% 1
3 2.9% 3
4 16.7% 17
5 30.4% 31
N/A 37.3% 38
Check out materials: books, DVDs, music, video games, etc.
Response Percent Response Count
2 1.0% 1
3 2.9% 3
4 18.6% 19
5 48.0% 49
N/A 25.5% 26
Children’s program/event
Response Percent Response Count
1 1.0% 1
2 1.0% 1
3 3.9% 4
4 12.7% 13
5 23.5% 24
N/A 52.0% 53
Teen program/event
Response Percent Response Count
2 1.0% 1
3 1.0% 1
4 6.9% 7
5 6.9% 7
N/A 73.5% 75
Adult program/event
Response Percent Response Count
3 5.9% 6
4 5.9% 6
5 15.7% 16
N/A 63.7% 65
Tech program/event
Response Percent Response Count
3 5.9% 6
4 5.9% 6
5 11.8% 12
N/A 67.6% 69
Makerspace program/event
Response Percent Response Count
2 1.0% 1
3 2.0% 2
4 5.9% 6
5 7.8% 8
N/A 73.5% 75
Event/meeting space
Response Percent Response Count
3 4.9% 5
4 6.9% 7
5 26.5% 27
N/A 53.9% 55
Passport services
Response Percent Response Count
1 1.0% 1
3 2.0% 2
4 2.9% 3
5 15.7% 16
N/A 69.6% 71
Curbside Pick-up
Response Percent Response Count
1 1.0% 1
2 1.0% 1
3 2.9% 3
4 3.9% 4
5 10.8% 11
N/A 70.6% 72
Other
Response Percent Response Count
4 2.0% 2
5 7.8% 8
N/A 57.8% 59

If you have interacted with Police Department personnel (officers, investigators, etc.), please rate the following Police Department services on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:

Quality of service
Response Percent Response Count
3 4.7% 5
4 7.5% 8
5 70.1% 75
N/A 16.8% 18
Professionalism of police officers
Response Percent Response Count
3 4.7% 5
4 8.4% 9
5 70.1% 75
N/A 15.9% 17
Investigations Division personnel (if you have been the victim of a crime)
Response Percent Response Count
3 2.8% 3
4 0.9% 1
5 21.5% 23
N/A 68.2% 73
School Resource Officers (at any VH school)
Response Percent Response Count
3 0.9% 1
4 3.7% 4
5 51.4% 55
N/A 40.2% 43

Please rate the importance of leaf vacuum services on a scale of 1 to 5 with 1=Very Unimportant and 5=Very Important. (Note: Current estimates indicate an annual cost of approximately $900,000 for city-wide service.)

Leaf Vacuum Services
Response Percent Response Count
1 20.4% 23
2 9.7% 11
3 23.0% 26
4 12.4% 14
5 31.9% 36
N/A 2.7% 3

Please rate the following sanitation services on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:

Household garbage pick-up
Response Percent Response Count
1 0.9% 1
2 1.8% 2
3 14.9% 17
4 23.7% 27
5 57.0% 65
N/A 1.8% 2
Recycling pick-up
Response Percent Response Count
1 4.4% 5
2 3.5% 4
3 16.7% 19
4 21.1% 24
5 44.7% 51
N/A 8.8% 10
Debris/bulk curbside pick-up
Response Percent Response Count
1 2.6% 3
2 7.9% 9
3 21.9% 25
4 21.1% 24
5 43.0% 49
N/A 3.5% 4

What days of the week is garbage picked up at your address?

Response Percent Response Count
Monday / Thursday 50.9% 57
Tuesday / Friday 49.1% 55

How many garbage carts do you have at your address?

Response Percent Response Count
1 67.9% 76
2 29.5% 33
3+ 2.7% 3

How often do you typically place your garbage cart (not recycling) at curbside for pick-up?

Response Percent Response Count
Once per week 32.4% 36
Twice per week 62.2% 69
Once every two weeks 3.6% 4
Other 1.8% 2

Would you be willing to reduce the frequency of household garbage collection to once per week* if the resources saved could be redirected to other City operations? (*Additional garbage carts are available at no charge and are delivered to your address upon request.)

Response Percent Response Count
Yes 72.6% 82
No 27.4% 31
Name not shown inside Area West of Rocky Ridge
December 20, 2019, 2:42 PM
  • In what area of Vestavia Hills do you reside?
    • East (zoned for VH Elementary East)
  • Is your address a home or business?
    • Home
  • How many members are in your household?
    • 1-2
  • Please rate the following on a scale of 1 to 5 with 1=Very Dissatisfied and 5=Very Satisfied:
    • Quality of public safety services (e.g. fire, police, ambulance) - 3
    • Quality of public library facilities & services - 5
    • Quality of City communication with residents - 4
    • Quality of parks & recreation facilities - 5
    • Quality of City streets - 3
    • Overall quality of services provided by the City - 3
  • Please prioritize the following list of City services to indicate the order in which emphasis should be placed by City leaders/staff in 2020:
    1. Describe the significance of this item

      Quality of public safety services
    2. Describe the significance of this item

      Maintenance of City streets & facilities
    3. Describe the significance of this item

      Flow of traffic/congestion management
    4. Describe the significance of this item

      Communications with the public
    5. Describe the significance of this item

      Enforcement of City codes & ordinances
    6. Describe the significance of this item

      Quality of City parks & recreation programs/facilities
    7. Describe the significance of this item

      City stormwater runoff/management plan
    8. Describe the significance of this item

      Quality of public library facilities/services
    9. Describe the significance of this item

      Quality of customer service from City employees
  • Please prioritize the following list of Parks & Recreation services to indicate the order in which emphasis should be placed by City leaders/staff in 2020:
    1. Describe the significance of this item

      Number of walking/biking trails
  • Please rate the following Parks & Recreation services on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:
    • Program quality - N/A
    • Customer service - N/A
    • Communication - N/A
    • Park locations - 4
    • Quality of facilities - 4
    • Overall programming quality - N/A
    • Field conditions - 5
    • Concessions - N/A
    • Playgrounds - 4
  • Please prioritize the following list of capital improvements to indicate the order in which emphasis should be placed by City leaders/staff in 2020:
    1. Describe the significance of this item

      Traffic signal replacement/upgrade
    2. Describe the significance of this item

      Sidewalk extensions
    3. Describe the significance of this item

      Traffic calming
    4. Describe the significance of this item

      Street reconstruction
  • Do you feel that information regarding happenings in the City, i.e. events, meetings, road closings, etc., is adequately available and communicated in a timely fashion?
    • Yes
  • If no, how would you prefer to receive updates/information other than existing options of printed newsletter (Community News), digital newsletter, newspaper (Vestavia Voice & Over the Mountain Journal), website and/or social media?
    No response.
  • Which of the Infrastructure & Community Spaces projects is most important to you?
    • Sidewalks
  • What programs/services do you feel the Library in the Forest should offer to better serve the community?
    No response.
  • Please rank the following programs/services you have utilized at the Library in the Forest on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:
    • Digital services/online only - 5
    • Check out materials: books, DVDs, music, video games, etc. - 5
    • Children’s program/event - 5
    • Teen program/event - N/A
    • Adult program/event - 5
    • Tech program/event - 5
    • Makerspace program/event - N/A
    • Event/meeting space - 5
    • Passport services - N/A
    • Curbside Pick-up - N/A
    • Other - N/A
  • If you have interacted with Police Department personnel (officers, investigators, etc.), please rate the following Police Department services on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:
    • Quality of service - N/A
    • Professionalism of police officers - N/A
    • Investigations Division personnel (if you have been the victim of a crime) - N/A
    • School Resource Officers (at any VH school) - N/A
  • Please rate the importance of leaf vacuum services on a scale of 1 to 5 with 1=Very Unimportant and 5=Very Important. (Note: Current estimates indicate an annual cost of approximately $900,000 for city-wide service.)
    • Leaf Vacuum Services - 1
  • Please rate the following sanitation services on a scale of 1 to 5 with 1=Very Poor and 5=Excellent:
    • Household garbage pick-up - 5
    • Recycling pick-up - 4
    • Debris/bulk curbside pick-up - 5
  • What days of the week is garbage picked up at your address?
    • Monday / Thursday
  • How many garbage carts do you have at your address?
    • 1
  • How often do you typically place your garbage cart (not recycling) at curbside for pick-up?
    • Once per week
  • Would you be willing to reduce the frequency of household garbage collection to once per week* if the resources saved could be redirected to other City operations? (*Additional garbage carts are available at no charge and are delivered to your address upon request.)
    • Yes
  • How many garbage carts do you typically place on curbside on pick up days?
    • 1
  • How many recycling carts do you have at this address?
    • 1
  • How often do you use curbside recycling?
    • Once per week
  • What would you estimate is the percentage of your recycling that is contaminated when placed in the recycling cart(s)?
    • 50-60%
  • Are you aware that additional garbage and recycling carts are available at no charge?
    • Yes
  • Please rate the importance of a City-wide recycling program on a scale of 1 to 5 with 1=Very Unimportant and 5=Very Important:
    • Recycling Program - 5
  • If recycling services were no longer provided by the City, would you be willing to pay for recycling service at your home or business?
    • Yes
  • Would you be willing to utilize a recycling delivery drop off points in lieu of household pickup?
    • Yes
  • Other ideas to make the current City-wide recycling program more effective and/or efficient:

    Recycling drop off points have worked well in other areas especially if located near grocery stores. There can even be bins specifically for different colored glass bottles, newspaper, different plastics, ect.

Vestavia Hills Listens is not a certified voting system or ballot box. As with any public comment process, participation in Vestavia Hills Listens is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.

Your answers will NOT be saved

This is the form that was used to collect responses. It's here so you can try it and see how it worked when the topic was open.

The topic is now closed, and anything you enter into this form will not be saved.

Sign in and be yourself

Sign in and let others know who you are and what you think. You can sign in now or after you submit your response. You'll be able to read your response on this website and change it if you change your mind.

Read more about privacy >

Sign in and be someone

Sign in and let others know what you think. Only OpenGov will know who you are. You can sign in now or after you submit your response. You'll be able to read your response on this website and change it if you change your mind.

Read more about privacy >
* required

Be anonymous

Even though your response will be shared with staff, it won’t be shown on this public website so other community members won’t have the opportunity to see it.

Concerned about sharing your contact information with OpenGov?

Read more about privacy >

Read more about privacy >

Vestavia Hills Listens has two participation channels:

  • The Registered Channel: Sign in before or just after you submit your response. Either way, Community Feedback will show your response on this website.
  • The Unregistered Channel: Don't sign in and remain anonymous. Community Feedback will just share your response with Vestavia Hills staff.

Note: The first time you sign in, you'll need to register (establish an account on Vestavia Hills Listens). Registration is free.

The City of Vestavia Hills has contracted with Community Feedback to monitor responses shown on this website.

  • To prevent any single user from dominating the forum, the City of Vestavia Hills restricts the number of responses any one user can post on selected topics. Registration helps Community Feedback enforce this restriction.
  • Users, staff and government leaders often want to know the neighborhood from which a response is posted. Community Feedback uses registration to show the neighborhood next to each response (not the address).
  • If a user posts a response that does not meet the City of Vestavia Hills guidelines for civility, Community Feedback uses the user's email address to invite the user to resolve the issue.

Community Feedback will get your contact information. The company is under contract with the City of Vestavia Hills to hold it in strict confidence per their privacy policy.

  • Since you'll see your own response on Vestavia Hills Listens, you'll be able to confirm that your response was posted as you intended.
  • You'll be able to change and/or delete your response as long as the topic is open.

Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.

While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud: cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.

Community Feedback is unable to secure the unregistered channel against systematic fraud, because unregistered users are anonymous.

Neither the registered nor the unregistered channel represent a certified voting system or ballot box - and that caveat is footnoted on every page of feedback. Instead, both are additional channels for feedback to government.

Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). The City of Vestavia Hills offers both channels in order to broaden participation and maximize decision makers' insights.

The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own response after posting it.

The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.

OpenGov is a non-partisan company whose mission is to broaden civic engagement and build public trust in government. The City of Vestavia Hills has contracted with OpenGov to administer Vestavia Hills Listens.

* required
* required
* required
1
2
3
4
5
N/A
Quality of public safety services (e.g. fire, police, ambulance)
Quality of public library facilities & services
Quality of City communication with residents
Quality of parks & recreation facilities
Quality of parks & recreation programs
Quality of City streets
Overall quality of services provided by the City
Item Up Down Remove
Item Up Down Remove

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item


Item Up Down Remove
Item Up Down Remove

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item


1
2
3
4
5
N/A
Program quality
Customer service
Communication
Park locations
Quality of facilities
Overall programming quality
Field conditions
Concessions
Playgrounds
Item Up Down Remove
Item Up Down Remove

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item

Describe the significance of this item


1
2
3
4
5
N/A
Digital services/online only
Check out materials: books, DVDs, music, video games, etc.
Children’s program/event
Teen program/event
Adult program/event
Tech program/event
Makerspace program/event
Event/meeting space
Passport services
Curbside Pick-up
Other
1
2
3
4
5
N/A
Quality of service
Professionalism of police officers
Investigations Division personnel (if you have been the victim of a crime)
School Resource Officers (at any VH school)
1
2
3
4
5
N/A
Leaf Vacuum Services
1
2
3
4
5
N/A
Household garbage pick-up
Recycling pick-up
Debris/bulk curbside pick-up
1
2
3
4
5
N/A
Recycling Program
Check out our guidelines for civility

Fields marked with * are required

Back to Intro