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Are you satisfied with the service provided in the Clerk/Treasurer's office?

5 registered responses


Where you greeted immediately?

Response Percent Response Count
Yes 100.0% 5

If no, how long did you wait before someone greeted you?

No responses yet.

How long did you wait before you were helped?

Answered
5
Skipped
0

Was the clerk knowledgeable about the transaction?

Response Percent Response Count
Yes 100.0% 5

If not, please advise what else we could provide to assist you:

Answered
2
Skipped
3

Did the clerk fully explain all of the aspects of your transaction to you?

Response Percent Response Count
Yes 100.0% 5

If not, please advise what questions remained:

No responses yet.

Was the clerk friendly and professional?

Response Percent Response Count
Yes 100.0% 5

Please provide brief description:

Answered
2
Skipped
3

On a scale of 1-10 (10 being the highest) how satisfied were you with the service you received?

Rating:
Response Percent Response Count
9 20.0% 1
10 80.0% 4

Please list any suggestions or comments here:

Answered
4
Skipped
1
Name not shown inside TAHOE BASIN
May 9, 2017, 12:53 PM
  • Where you greeted immediately?
    • Yes
  • If no, how long did you wait before someone greeted you?
    No response.
  • How long did you wait before you were helped?

    3 minutes

  • Was the clerk knowledgeable about the transaction?
    • Yes
  • If not, please advise what else we could provide to assist you:
    No response.
  • Did the clerk fully explain all of the aspects of your transaction to you?
    • Yes
  • If not, please advise what questions remained:
    No response.
  • Was the clerk friendly and professional?
    • Yes
  • Please provide brief description:
    No response.
  • On a scale of 1-10 (10 being the highest) how satisfied were you with the service you received?
    • Rating: - 10
  • Please list any suggestions or comments here:
    No response.
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Douglas County Town Hall has two participation channels:

  • The Registered Channel: Sign in before or just after you submit your response. Either way, Community Feedback will show your response on this website.
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Note: The first time you sign in, you'll need to register (establish an account on Douglas County Town Hall). Registration is free.

Douglas County has contracted with Community Feedback to monitor responses shown on this website.

  • To prevent any single user from dominating the forum, Douglas County restricts the number of responses any one user can post on selected topics. Registration helps Community Feedback enforce this restriction.
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  • If a user posts a response that does not meet Douglas County guidelines for civility, Community Feedback uses the user's email address to invite the user to resolve the issue.

Community Feedback will get your contact information. The company is under contract with Douglas County to hold it in strict confidence per their privacy policy.

  • Since you'll see your own response on Douglas County Town Hall, you'll be able to confirm that your response was posted as you intended.
  • You'll be able to change and/or delete your response as long as the topic is open.

Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.

While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud: cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.

Community Feedback is unable to secure the unregistered channel against systematic fraud, because unregistered users are anonymous.

Neither the registered nor the unregistered channel represent a certified voting system or ballot box - and that caveat is footnoted on every page of feedback. Instead, both are additional channels for feedback to government.

Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). Douglas County offers both channels in order to broaden participation and maximize decision makers' insights.

The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own response after posting it.

The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.

OpenGov is a non-partisan company whose mission is to broaden civic engagement and build public trust in government. Douglas County has contracted with OpenGov to administer Douglas County Town Hall.

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