Online Town Hall

2015 Citizen Survey

This topic is closed

47 registered responses

Rate how you feel

In your neighborhood during the day

	Response Percent	Response Count
very safe	59.6%	28
safe	36.2%	17
unsafe	4.3%	2

In your neighborhood during the night

	Response Percent	Response Count
very safe	51.1%	24
safe	42.6%	20
unsafe	4.3%	2
very unsafe	2.1%	1

In a Sugar Land park

	Response Percent	Response Count
very safe	36.2%	17
safe	55.3%	26
unsafe	8.5%	4

In Sugar Land shopping areas during the day

	Response Percent	Response Count
very safe	27.7%	13
safe	66.0%	31
unsafe	6.4%	3

In Sugar Land shopping areas at night

	Response Percent	Response Count
very safe	12.8%	6
safe	59.6%	28
unsafe	23.4%	11
very unsafe	4.3%	2

Has anyone in your household had contact with City of Sugar Land police services within the past 2 years?

		Response Percent	Response Count
Yes		63.8%	30
No		36.2%	17

How would you rate the performance of the Sugar Land Police Department in the following areas?

Speed in responding to calls

	Response Percent	Response Count
excellent	57.4%	27
good	31.9%	15
fair	4.3%	2
poor	6.4%	3

Effectiveness of handling the situation

	Response Percent	Response Count
excellent	55.3%	26
good	21.3%	10
fair	12.8%	6
poor	10.6%	5

Courtesy and professionalism

	Response Percent	Response Count
excellent	68.1%	32
good	14.9%	7
fair	12.8%	6
poor	4.3%	2

Based on what you have seen, read, or experienced how do you rate the City of Sugar Land police services in the following areas?

Police visibility in residential areas

	Response Percent	Response Count
very satisfied	25.5%	12
satisfied	40.4%	19
neutral	17.0%	8
dissatisfied	8.5%	4
very dissatisfied	8.5%	4

Police visibility in parks

	Response Percent	Response Count
very satisfied	21.3%	10
satisfied	25.5%	12
neutral	29.8%	14
dissatisfied	14.9%	7
very dissatisfied	8.5%	4

Police visibility in shopping areas

	Response Percent	Response Count
very satisfied	23.4%	11
satisfied	38.3%	18
neutral	25.5%	12
dissatisfied	8.5%	4
very dissatisfied	4.3%	2

Reducing juvenile crime

	Response Percent	Response Count
very satisfied	17.0%	8
satisfied	34.0%	16
neutral	34.0%	16
dissatisfied	8.5%	4
very dissatisfied	6.4%	3

Traffic enforcement

	Response Percent	Response Count
very satisfied	31.9%	15
satisfied	34.0%	16
neutral	14.9%	7
dissatisfied	8.5%	4
very dissatisfied	10.6%	5

Crime prevention efforts

	Response Percent	Response Count
very satisfied	36.2%	17
satisfied	34.0%	16
neutral	19.1%	9
dissatisfied	6.4%	3
very dissatisfied	4.3%	2

Employee attitude and behavior towards citizens

	Response Percent	Response Count
very satisfied	48.9%	23
satisfied	29.8%	14
neutral	10.6%	5
dissatisfied	6.4%	3
very dissatisfied	4.3%	2

Overall competency of police employees

	Response Percent	Response Count
very satisfied	53.2%	25
satisfied	23.4%	11
neutral	14.9%	7
dissatisfied	4.3%	2
very dissatisfied	4.3%	2

Addressing citizen’s safety and security concerns in the City as a whole

	Response Percent	Response Count
very satisfied	46.8%	22
satisfied	19.1%	9
neutral	23.4%	11
dissatisfied	6.4%	3
very dissatisfied	4.3%	2

What specific recommendations and/or suggestions do you have for improvements of the City of Sugar Land Police Department?

Answered: 47
Skipped: 0

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Name not shown inside Sugar Land

August 31, 2015, 7:50 AM

Rate how you feel
- In your neighborhood during the day - unsafe
- In your neighborhood during the night - very unsafe
- In a Sugar Land park - unsafe
- In Sugar Land shopping areas during the day - unsafe
- In Sugar Land shopping areas at night - very unsafe
Has anyone in your household had contact with City of Sugar Land police services within the past 2 years?
- Yes
How would you rate the performance of the Sugar Land Police Department in the following areas?
- Speed in responding to calls - poor
- Effectiveness of handling the situation - poor
- Courtesy and professionalism - fair
Based on what you have seen, read, or experienced how do you rate the City of Sugar Land police services in the following areas?
- Police visibility in residential areas - very dissatisfied
- Police visibility in parks - very dissatisfied
- Police visibility in shopping areas - very dissatisfied
- Reducing juvenile crime - very dissatisfied
- Traffic enforcement - very dissatisfied
- Crime prevention efforts - very dissatisfied
- Employee attitude and behavior towards citizens - dissatisfied
- Overall competency of police employees - very dissatisfied
- Addressing citizen’s safety and security concerns in the City as a whole - very dissatisfied
What specific recommendations and/or suggestions do you have for improvements of the City of Sugar Land Police Department?

We have seen lots of housebraking in Telfair. We feel extremely unsafe and sugar land police is completely failed to reassure us safety of our family and neighborhoods

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Rate how you feel

	very safe	safe	unsafe	very unsafe
In your neighborhood during the day
In your neighborhood during the night
In a Sugar Land park
In Sugar Land shopping areas during the day
In Sugar Land shopping areas at night

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Has anyone in your household had contact with City of Sugar Land police services within the past 2 years?

Yes

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How would you rate the performance of the Sugar Land Police Department in the following areas?

* required

Based on what you have seen, read, or experienced how do you rate the City of Sugar Land police services in the following areas?

	very satisfied	satisfied	neutral	dissatisfied	very dissatisfied
Police visibility in residential areas
Police visibility in parks
Police visibility in shopping areas
Reducing juvenile crime
Traffic enforcement
Crime prevention efforts
Employee attitude and behavior towards citizens
Overall competency of police employees
Addressing citizen’s safety and security concerns in the City as a whole

* required

What specific recommendations and/or suggestions do you have for improvements of the City of Sugar Land Police Department?

* required

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