The Scott County Customer Service Department (providing licenses, birth certificates, death certificates, driver’s license renewals, motor vehicle tabs, hunting and fishing licenses, and more) has a main goal to deliver services in the most effective and efficient manner as possible with the resources that we have today. The current hours of operation are 8 AM – 4:30 PM (Monday, Tuesday, Wednesday, and Friday) and 8 AM – 6:30 PM (Thursdays). If the County had the capability, with the number of existing staff, to change its hours of operation, which option(s) do you think would be most effective in meeting your needs?
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