OpenGov
will share your response with the City of San Mateo staff. Do you also want your response shown on this website?
Yes -
show it with my name on this website
Sign in and be yourself
Sign in and let others know who you are and what you think. You can sign in now or after you submit your response. You'll be able to read your response on this website and change it if you change your mind.
No - just show it without my name to staff
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Even though your response will be shared with staff, it won’t be shown on this public website so other community members won’t have the opportunity to see it.
Concerned about sharing your contact information with OpenGov?
Please see the City's
Social Media Policy for more on statement standards. The section on content standards are below:
Any City social media site that elicits or allows comments from the public shall be designated as a limited public forum for First Amendment purposes. As such, and in order to promote the City's goals articulated above and remain in compliance with other laws, City social media site content shall not contain any of the following.
These guidelines shall be displayed to users or made available by hyperlink on all City social media sites. Any content removed based on these guidelines must be retained, including the time, date and identity of poster, when available. If the comment cannot be removed due to the social media platform where the post originated, the department may choose to address the post by monitoring the activity of the commenter, sending a direct message, muting, blocking, or reporting negative activity to the social media platform where it originated. Users posting to the City's social media sites shall be informed that the City disclaims any and all responsibility and liability for any materials that the City deems inappropriate for posting. Daily maintenance and monitoring of these social media sites is the responsibility of the applicable City Department.
Speak Up San Mateo! has two participation channels :
The Registered Channel: Sign in before or just after you submit your response. Either way, Community Feedback will show your response on this website.The Unregistered Channel: Don't sign in and remain anonymous. Community Feedback will just share your response with San Mateo staff.
Note: The first time you sign in, you'll need to register (establish an account on Speak Up San Mateo!). Registration is free.
The City of San Mateo has contracted with Community Feedback to monitor responses shown on this website.
To prevent any single user from dominating the forum, the City of San Mateo restricts the number of responses any one user can post on selected topics. Registration helps Community Feedback enforce this restriction.
Users, staff and government leaders often want to know the neighborhood from which a response is posted. Community Feedback uses registration to show the neighborhood next to each response (not the address).
If a user posts a response that does not meet the City of San Mateo guidelines for civility , Community Feedback uses the user's email address to invite the user to resolve the issue.
Community Feedback will get your contact information. The company is under contract with the City of San Mateo to hold it in strict confidence per their privacy policy .
Since you'll see your own response on Speak Up San Mateo!, you'll be able to confirm that your response was posted as you intended.
You'll be able to change and/or delete your response as long as the topic is open.
Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.
While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud : cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.
Community Feedback is unable to secure the unregistered channel against systematic fraud, because unregistered users are anonymous.
Neither the registered nor the unregistered channel represent a certified voting system or ballot box - and that caveat is footnoted on every page of feedback. Instead, both are additional channels for feedback to government.
Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). The City of San Mateo offers both channels in order to broaden participation and maximize decision makers' insights.
The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own response after posting it.
The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.
OpenGov is a non-partisan company whose mission is to broaden civic engagement and build public trust in government. The City of San Mateo has contracted with OpenGov to administer Speak Up San Mateo!.
Enter your project Code as it is written on the postcard you received in the mail:
* required
What is the name of your street?
How did you hear about the project coming to your neighborhood? (choose all that apply)
If you received a notification, did it provide enough information for you to plan in order to avoid schedule conflicts with the construction project?
Note: Opportunities for expanded comments are below.
Did you seek more information on the project webpage?
During construction, did the construction crew treat you with courtesy and respect?
During construction, did City staff treat you with courtesy and respect?
During construction, did you get adequate notice of any ‘no parking’ restrictions near you?
During construction, was access to your home limited?
Do you have anything more to tell us about access to your home during construction near you?
Were the detour signs clear and visible for this construction project?
Did our work improve the quality of your street?
Please rank your preferred method of communication for upcoming Public Works projects in your neighborhood, 1 = least preferred, 5 = most preferred
Do you have any further comments for the Public Works Department?
Thank you for completing our survey. Your feedback helps us prioritize improvements.
Please see the City's
Social Media Policy for more on statement standards. The section on content standards are below:
Any City social media site that elicits or allows comments from the public shall be designated as a limited public forum for First Amendment purposes. As such, and in order to promote the City's goals articulated above and remain in compliance with other laws, City social media site content shall not contain any of the following.
These guidelines shall be displayed to users or made available by hyperlink on all City social media sites. Any content removed based on these guidelines must be retained, including the time, date and identity of poster, when available. If the comment cannot be removed due to the social media platform where the post originated, the department may choose to address the post by monitoring the activity of the commenter, sending a direct message, muting, blocking, or reporting negative activity to the social media platform where it originated. Users posting to the City's social media sites shall be informed that the City disclaims any and all responsibility and liability for any materials that the City deems inappropriate for posting. Daily maintenance and monitoring of these social media sites is the responsibility of the applicable City Department.
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Enter your project Code as it is written on the postcard you received in the mail:
Difficult to hold on to a bunch of mail not realizing some obscure piece of info on it would be asked for several months later.How did you hear about the project coming to your neighborhood? (choose all that apply)
If you received a notification, did it provide enough information for you to plan in order to avoid schedule conflicts with the construction project? Note: Opportunities for expanded comments are below.
Did you seek more information on the project webpage?
During construction, did the construction crew treat you with courtesy and respect?
During construction, did City staff treat you with courtesy and respect?
During construction, did you get adequate notice of any ‘no parking’ restrictions near you?
During construction, was access to your home limited?
Do you have anything more to tell us about access to your home during construction near you?
The road was closed to my house, but we just drove around the barrier.
Were the detour signs clear and visible for this construction project?
Did our work improve the quality of your street?
Please rank your preferred method of communication for upcoming Public Works projects in your neighborhood, 1 = least preferred, 5 = most preferred
Do you have any further comments for the Public Works Department?
This project took an unacceptable amount of time for repaving 1 block worth of street. It took over 6 weeks and longer than what was posted.