Redwood City Shopper Survey

How has COVID-19 impacted your shopping preferences and habits?

This topic is closed

1 Registered Response

<20

20-29

30-39

40-49

50-59

60-69

70-79

>79

100

Age not shared

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1 registered response from users within the age group of 70-79

Summary
Survey

Are you a Redwood City resident?

		Response Percent	Response Count
Yes		100.0%	1

Please indicate the number of individuals residing in your household

		Response Percent	Response Count
4		100.0%	1

Since the beginning of the COVID-19 crisis, are all working members of the household still employed?

		Response Percent	Response Count
One or more working but with reduced hours or wages		100.0%	1

Is anyone in your household currently working remotely?

		Response Percent	Response Count
Yes		100.0%	1

What percentage of your purchases are made online versus in person? (Example: 70% online)

Answered: 1
Skipped: 0

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Since COVID-19, what do you primarily buy in Redwood City? Please select all that apply.

	Response Percent	Response Count
Groceries	100.0%	1
Food from restaurants	100.0%	1
Goods/services to improve my home	100.0%	1

When you shop for products, including groceries, do you:

	Response Percent	Response Count
Purchase items online from stores	100.0%	1
Use store pick up	100.0%	1
Have items delivered to home	100.0%	1
Have items mailed to home	100.0%	1
Purchase items in store (in person)	100.0%	1

How often do you purchase food from restaurants?

		Response Percent	Response Count
Once a week		100.0%	1

How do you obtain food from restaurants? Please select all that apply.

		Response Percent	Response Count
Personally pick up take-out food		100.0%	1
Use delivery services such as Door Dash, Grub Hub or restaurants		100.0%	1

Regarding dining at a restaurant, do you currently:

		Response Percent	Response Count
Prefer not to dine indoors and will not dine indoors even when a vaccine is available		100.0%	1

When shopping or dining what is most important to you? Choose one.

		Response Percent	Response Count
Customer Service		100.0%	1

When you shop for goods/services do you give preference to Redwood City merchants and restaurants?

		Response Percent	Response Count
Yes		100.0%	1

Would you support a shop local initiative to steer business to local companies?

		Response Percent	Response Count
Yes		100.0%	1

If yes, what do you think would have the most positive impact for residents and businesses?

		Response Percent	Response Count
Other		100.0%	1

What percentage of your shopping is done in other communities?

		Response Percent	Response Count
50%		100.0%	1

What stores do you use in other communities?

	Response Percent	Response Count
Restaurant	100.0%	1
Clothing and accessories	100.0%	1
Home goods (appliances, furniture, housewares)	100.0%	1

What are the reasons you shop at stores outside Redwood City? Please select all that apply.

	Response Percent	Response Count
Better selection of stores	100.0%	1
Better selection of goods and services	100.0%	1
Better price	100.0%	1

What advertising or promotion tools do you respond to? Please select all that apply.

		Response Percent	Response Count
Email/online		100.0%	1
Other		100.0%	1

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Are you a Redwood City resident?

Yes

* required

Please indicate the number of individuals residing in your household

2 to 3

More than 4

* required

Since the beginning of the COVID-19 crisis, are all working members of the household still employed?

All still working

One or more working but with reduced hours or wages

One or more members unemployed

* required

Is anyone in your household currently working remotely?

Yes

* required

What percentage of your purchases are made online versus in person? (Example: 70% online)

* required

Since COVID-19, what do you primarily buy in Redwood City? Please select all that apply.

Clothing and accessories

Personal services such as dry cleaning and spa services

Groceries

Food from restaurants

Electronics (cell phones, TVs, computers, laptops

Goods/services to improve my home

Other

Choose at most 7 options

* required

When you shop for products, including groceries, do you:

Purchase items online from stores

Use store pick up

Have items delivered to home

Have items mailed to home

Purchase items in store (in person)

Choose at most 5 options

* required

How often do you purchase food from restaurants?

* required

How do you obtain food from restaurants? Please select all that apply.

Personally pick up take-out food

Use delivery services such as Door Dash, Grub Hub or restaurants

Dine outdoors at restaurants

Other

Choose at most 4 options

* required

Regarding dining at a restaurant, do you currently:

Dine outdoors only

Dine indoors

Expect to dine indoors when a vaccine is available

Prefer not to dine indoors and will not dine indoors even when a vaccine is available

Other

* required

When shopping or dining what is most important to you? Choose one.

* required

When you shop for goods/services do you give preference to Redwood City merchants and restaurants?

Yes

* required

Would you support a shop local initiative to steer business to local companies?

Yes

* required

If yes, what do you think would have the most positive impact for residents and businesses?

Marketing campaign to raise business visibility

Phone App incentive program

Other

What percentage of your shopping is done in other communities?

* required

What stores do you use in other communities?

Grocery

Restaurant

Personal services (hair, massage, nail, barber, etc.)

Clothing and accessories

Home goods (appliances, furniture, housewares)

Other

Choose at most 6 options

* required

What are the reasons you shop at stores outside Redwood City? Please select all that apply.

Convenience

Better selection of stores

Better selection of goods and services

Better customer service

Better price

My favorite store is not located in Redwood City (e.g. Trader Joe's)

Other

Choose at most 7 options

* required

What advertising or promotion tools do you respond to? Please select all that apply.

Email/online

Social media

Print advertisement

Printed or electronic communication

TV or radio promotions

Promotion of sales and incentives that encourage customer loyalty and attract new customers

None

Other

Choose at most 7 options

* required

What is a disruptive statement?

A statement

containing personal attacks, profanity, commercial advertising or content which is entirely off-topic, and/or
from a user who has falsified their registration information with the intent to post multiple statements in one topic or to misrepresent their city of residence.

Why does Open Town Hall monitor for disruptive statements?

OpenGov is a non-partisan company dedicated to building public trust in government and broadening civic engagement. Many people will not participate if the forum has disruptive statements.

Does Open Town Hall find many disruptive statements?

No. Disruptive statements are quite rare - less than one in a thousand statements are disruptive.

What does Open Town Hall do if they find a disruptive statement?

Open Town Hall

moves the statement to a different web page,
describes the problem in an email to the author, and
invites the author to change the statement.

Does Open Town Hall ever edit or delete statements?

Never. Only the statement's author can edit or delete a statement.

If I disagree with someone, can I post my opinion?

Yes. Open Town Hall encourages open dialog which, by necessity, includes disagreements.

How do I know if my statement is a 'disagreement' or a 'personal attack'?

Personal attacks are disparaging remarks which impute motives to a person's action. Statements of fact, or of your own opinion are generally not personal attacks.
Here are some examples of statements which are, and are not, personal attacks.

Personal Attack	Not A Personal Attack
He lied.	He said he did X, but in fact he did Y.
She misrepresented the truth.	I don't trust her.
He is greedy.	He is making plenty of money.
It is merely a power play on her part.	She will announce her candidacy soon.

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