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City Communications: How are we doing? How can we do better?

145 registered responses


How do you currently get information about Sammamish city government and its programs and activities? Please rank the options below, clicking first on your most-used source, and then clicking on the other options in descending order.

Average priorities over 145 responses
  1. Sammamish City Newsletter (mailed out monthly)

    Sammamish City Newsletter (mailed out monthly)
  2. Sammamish Review (weekly newspaper)

    Sammamish Review (weekly newspaper)
  3. Issaquah/Sammamish Reporter (weekly newspaper)Describe the significance of this item

    Issaquah/Sammamish Reporter (weekly newspaper)
  4. Email Alerts From the City

    Email Alerts From the City
  5. City Website

    City Website
  6. Social media or websites not sponsored by the city

    Social media or websites not sponsored by the city
  7. Text alerts (weather, traffic, emergencies)

    Text alerts (weather, traffic, emergencies)
  8. City Facebook Page

    City Facebook Page
  9. City Parks and Rec Facebook Page

    City Parks and Rec Facebook Page
  10. Other

    Other
  11. City Television Channel (Ch. 21 on Comcast)

    City Television Channel (Ch. 21 on Comcast)
  12. City Twitter Account

    City Twitter Account

If you ranked "Other" somewhere other than last in the above question, please specify what other method you are using:

Answered
15
Skipped
130

What kind of information do you want to receive from the city?

Answered
115
Skipped
30

Do you feel you are getting timely information about important topics related to city government and services?

Response Percent Response Count
Yes 28.3% 41
No 14.5% 21
Sometimes 54.5% 79
No Opinion 2.8% 4

If you answered “no” or “sometimes” to the previous question, please identify which topics need better and/or more timely communication.

Answered
83
Skipped
62

Did you know that Sammamish City Council meetings and Planning Commission meetings are televised live on Ch. 21 and the city website, and are available for “on demand” playback later on the city website?

Response Percent Response Count
Yes 44.8% 65
No 55.2% 80

When the city wants to inform you about meetings or other issues of importance, what method of communication would you prefer? Choose your top 3.

Response Percent Response Count
Mailed letters, flyers 31.0% 45
Social media (Facebook, Twitter, etc.) 37.9% 55
City newsletter (hardcopy) in your mailbox 25.5% 37
City website 21.4% 31
Newspaper articles 17.2% 25
Email alerts 69.0% 100
Text alerts 18.6% 27
Emailed newsletter 42.1% 61
Bulletin board or roadside reader boards 4.1% 6
Robo-phone calls 1.4% 2
Other 2.1% 3

How do you think the city can improve its communication with residents and its public outreach efforts?

Answered
96
Skipped
49
Name not shown inside Beaver Lake
September 26, 2016, 10:42 AM
  • How do you currently get information about Sammamish city government and its programs and activities? Please rank the options below, clicking first on your most-used source, and then clicking on the other options in descending order.
    1. Sammamish Review (weekly newspaper)

      Sammamish Review (weekly newspaper)
    2. Other

      Other
    3. Email Alerts From the City

      Email Alerts From the City
  • If you ranked "Other" somewhere other than last in the above question, please specify what other method you are using:
    No response.
  • What kind of information do you want to receive from the city?

    All new development. Road improvements. Improvements in Sunny Hills Estates area.

  • Do you feel you are getting timely information about important topics related to city government and services?
    • Sometimes
  • If you answered “no” or “sometimes” to the previous question, please identify which topics need better and/or more timely communication.

    Planned new construction.

  • Did you know that Sammamish City Council meetings and Planning Commission meetings are televised live on Ch. 21 and the city website, and are available for “on demand” playback later on the city website?
    • No
  • When the city wants to inform you about meetings or other issues of importance, what method of communication would you prefer? Choose your top 3.
    • Mailed letters, flyers
    • Email alerts
    • Emailed newsletter
  • How do you think the city can improve its communication with residents and its public outreach efforts?

    Weekly e-mails.

Virtual Town Hall is not a certified voting system or ballot box. As with any public comment process, participation in Virtual Town Hall is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.

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Sammamish City Newsletter (mailed out monthly)

City Television Channel (Ch. 21 on Comcast)

City Facebook Page

City Twitter Account

City Website

Issaquah/Sammamish Reporter (weekly newspaper)Describe the significance of this item

City Parks and Rec Facebook Page

Text alerts (weather, traffic, emergencies)

Sammamish Review (weekly newspaper)

Social media or websites not sponsored by the city

Other

Email Alerts From the City


Choose at most 3 options
Check out our guidelines for civility
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