The City of Virginia Beach’s franchises for both cable television providers (Verizon and Cox) expire in 2016. We would like to hear from you about your experiences with cable television service. Please take this survey to help us better understand our community’s future cable television needs.
For subscribers, how satisfied are you with your current cable television service?
Dissatisfied
If you indicated anything less than very satisfied with cable television service, why are you not very satisfied?
very poor customer service, false advertising/gimmicks, chronic interference /pixels
For those who don’t subscribe, why have you chosen not to subscribe to Cox or Verizon FiOS cable television service?
No response.
Are you aware of VBTV on local channels 46, 47 and 48 with Cox and 45, 46, 47 with Verizon?
Yes
If yes, do you ever watch programming that airs on VBTV, such as City Council meetings, Access Virginia Beach, Frontline Firefighter, How-in-the-World or the Planning Commission meetings?
No
Is there anything else you’d like to say about cable television service or VBTV in Virginia Beach?
why does the City not include Dish or Direct T.V.? Why is Internet only more expensive than the bundle deals? why is monthly cable so expensive???
Virtual Town Hall is not a certified voting system or ballot box. As with any public comment process, participation in Virtual Town Hall is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.
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Who is your cable television provider?
For subscribers, how satisfied are you with your current cable television service?
If you indicated anything less than very satisfied with cable television service, why are you not very satisfied?
very poor customer service, false advertising/gimmicks, chronic interference /pixelsFor those who don’t subscribe, why have you chosen not to subscribe to Cox or Verizon FiOS cable television service?
No response.Are you aware of VBTV on local channels 46, 47 and 48 with Cox and 45, 46, 47 with Verizon?
If yes, do you ever watch programming that airs on VBTV, such as City Council meetings, Access Virginia Beach, Frontline Firefighter, How-in-the-World or the Planning Commission meetings?
Is there anything else you’d like to say about cable television service or VBTV in Virginia Beach?
why does the City not include Dish or Direct T.V.? Why is Internet only more expensive than the bundle deals? why is monthly cable so expensive???