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The City of Virginia Beach’s franchises for both cable television providers (Verizon and Cox) expire in 2016. We would like to hear from you about your experiences with cable television service. Please take this survey to help us better understand our community’s future cable television needs.

128 Responses On Forum

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<20

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20-29

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20-29
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30-39

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40-49

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50-59

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60-69

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70-79

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128 responses on forum from users with age group not specified


Who is your cable television provider?

Response Percent Response Count
Cox Communications 71.1% 91
Verizon FIOS 18.8% 24
I don't subscribe to cable television 10.2% 13

For subscribers, how satisfied are you with your current cable television service?

Response Percent Response Count
Very Satisfied 14.8% 19
Satisfied 14.8% 19
Dissatisfied 39.1% 50
Not at all Satisfied 27.3% 35
No Opinion 3.9% 5

If you indicated anything less than very satisfied with cable television service, why are you not very satisfied?

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For those who don’t subscribe, why have you chosen not to subscribe to Cox or Verizon FiOS cable television service?

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102

Are you aware of VBTV on local channels 46, 47 and 48 with Cox and 45, 46, 47 with Verizon?

Response Percent Response Count
Yes 66.4% 85
No 33.6% 43

If yes, do you ever watch programming that airs on VBTV, such as City Council meetings, Access Virginia Beach, Frontline Firefighter, How-in-the-World or the Planning Commission meetings?

Response Percent Response Count
Yes 25.8% 33
No 74.2% 95

Is there anything else you’d like to say about cable television service or VBTV in Virginia Beach?

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91
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