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The City of Virginia Beach’s franchises for both cable television providers (Verizon and Cox) expire in 2016. We would like to hear from you about your experiences with cable television service. Please take this survey to help us better understand our community’s future cable television needs.

34 Responses On Forum

0
<20

0

0 responses
<20
15
20-29

15

15 responses
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20-29
47
30-39

47

47 responses
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30-39
30
40-49

30

30 responses
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40-49
34
50-59

34

34 responses
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50-59
17
60-69

17

17 responses
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60-69
5
70-79

5

5 responses
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70-79
0
>79

0

0 responses
>79
128
Age not shared

128

128 responses
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Age not shared
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34 responses on forum from users within the age group of 50-59


Who is your cable television provider?

Response Percent Response Count
Cox Communications 70.6% 24
Verizon FIOS 17.6% 6
I don't subscribe to cable television 11.8% 4

For subscribers, how satisfied are you with your current cable television service?

Response Percent Response Count
Very Satisfied 17.6% 6
Satisfied 23.5% 8
Dissatisfied 32.4% 11
Not at all Satisfied 17.6% 6
No Opinion 8.8% 3

If you indicated anything less than very satisfied with cable television service, why are you not very satisfied?

Answered
34
Skipped
0

For those who don’t subscribe, why have you chosen not to subscribe to Cox or Verizon FiOS cable television service?

Answered
9
Skipped
25

Are you aware of VBTV on local channels 46, 47 and 48 with Cox and 45, 46, 47 with Verizon?

Response Percent Response Count
Yes 55.9% 19
No 44.1% 15

If yes, do you ever watch programming that airs on VBTV, such as City Council meetings, Access Virginia Beach, Frontline Firefighter, How-in-the-World or the Planning Commission meetings?

Response Percent Response Count
Yes 41.2% 14
No 58.8% 20

Is there anything else you’d like to say about cable television service or VBTV in Virginia Beach?

Answered
27
Skipped
7

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