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The City of Virginia Beach’s franchises for both cable television providers (Verizon and Cox) expire in 2016. We would like to hear from you about your experiences with cable television service. Please take this survey to help us better understand our community’s future cable television needs.

47 Responses On Forum

0
<20

0

0 responses
<20
15
20-29

15

15 responses
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20-29
47
30-39

47

47 responses
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30-39
30
40-49

30

30 responses
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40-49
34
50-59

34

34 responses
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50-59
17
60-69

17

17 responses
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60-69
5
70-79

5

5 responses
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70-79
0
>79

0

0 responses
>79
128
Age not shared

128

128 responses
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Age not shared
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47 responses on forum from users within the age group of 30-39


Who is your cable television provider?

Response Percent Response Count
Cox Communications 53.2% 25
Verizon FIOS 36.2% 17
I don't subscribe to cable television 10.6% 5

For subscribers, how satisfied are you with your current cable television service?

Response Percent Response Count
Very Satisfied 19.1% 9
Satisfied 17.0% 8
Dissatisfied 29.8% 14
Not at all Satisfied 23.4% 11
No Opinion 10.6% 5

If you indicated anything less than very satisfied with cable television service, why are you not very satisfied?

Answered
47
Skipped
0

For those who don’t subscribe, why have you chosen not to subscribe to Cox or Verizon FiOS cable television service?

Answered
12
Skipped
35

Are you aware of VBTV on local channels 46, 47 and 48 with Cox and 45, 46, 47 with Verizon?

Response Percent Response Count
Yes 51.1% 24
No 48.9% 23

If yes, do you ever watch programming that airs on VBTV, such as City Council meetings, Access Virginia Beach, Frontline Firefighter, How-in-the-World or the Planning Commission meetings?

Response Percent Response Count
Yes 21.3% 10
No 78.7% 37

Is there anything else you’d like to say about cable television service or VBTV in Virginia Beach?

Answered
32
Skipped
15

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