Organized Trash Collection Priorities

Tell us how you feel about and what you prioritize related to trash collection.

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Organized Trash Collection (1)

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Summary
Survey

Please tell us how important each of the following items are related to how you choose a trash hauler on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

No responses yet.

Which aspects of customer service are most important to you regarding your garbage collection, on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

No responses yet.

Does your alley get plowed?

No responses yet.

If Yes, who plows the alley?

No responses yet.

If No, please check all that apply. What are the barriers to having the alley plowed?

No responses yet.

Please add your additional comments here:

No responses yet.

How important is it for you to have your alley plowed for personal vehicle accessibility, trash removal services, emergency service vehicles, and pedestrian mobility (safety) on a scale from 1 through 5 (with 1 being the least important and 5 being the most important)?

No responses yet.

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Please tell us how important each of the following items are related to how you choose a trash hauler on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

Which aspects of customer service are most important to you regarding your garbage collection, on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

	1	2	3	4	5
Ability to talk to a person when I have a question or problem with my trash service
Ability to set out extra bags occasionally for no extra charge
Carts are left in the same location after pick up
Ability to pay extra for large, special clean out service related to moving, clean up or remodeling

Does your alley get plowed?

Yes

If Yes, who plows the alley?

You/Neighbor

Private company

I don't know

Other

If No, please check all that apply. What are the barriers to having the alley plowed?

I do not understand the system or how it works

No one has asked me to contribute

I am unable to pay for the service

Other, please note in the comment section.

Choose at most 4 options

Please add your additional comments here:

How important is it for you to have your alley plowed for personal vehicle accessibility, trash removal services, emergency service vehicles, and pedestrian mobility (safety) on a scale from 1 through 5 (with 1 being the least important and 5 being the most important)?

What is a disruptive statement?

A statement

containing personal attacks, profanity, commercial advertising or content which is entirely off-topic, and/or
from a user who has falsified their registration information with the intent to post multiple statements in one topic or to misrepresent their city of residence.

Why does Open Town Hall monitor for disruptive statements?

OpenGov is a non-partisan company dedicated to building public trust in government and broadening civic engagement. Many people will not participate if the forum has disruptive statements.

Does Open Town Hall find many disruptive statements?

No. Disruptive statements are quite rare - less than one in a thousand statements are disruptive.

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If I disagree with someone, can I post my opinion?

Yes. Open Town Hall encourages open dialog which, by necessity, includes disagreements.

How do I know if my statement is a 'disagreement' or a 'personal attack'?

Personal attacks are disparaging remarks which impute motives to a person's action. Statements of fact, or of your own opinion are generally not personal attacks.
Here are some examples of statements which are, and are not, personal attacks.

Personal Attack	Not A Personal Attack
He lied.	He said he did X, but in fact he did Y.
She misrepresented the truth.	I don't trust her.
He is greedy.	He is making plenty of money.
It is merely a power play on her part.	She will announce her candidacy soon.

	1	2	3	4	5
Opportunities for small, local and minority owned
Consistent, quality customer service
Stable and uniform rates
Wear and tear from truck traffic on street and in alleys
Options for convenient and proper disposal of bulky items (appliances, mattresses, etc.)
Reduction in illegal dumping
Reasonable, low cost for trash service
Financial incentives to recycle more
Individual choice of hauler
Pollution from the trucks servicing my neighborhood
Noise from the trucks servicing my neighborhood
Safety concerns related to large trucks servicing my neighborhood
Easy access for new residents and non-English speakers

Tell us how you feel about and what you prioritize related to trash collection.

No Registered Responses

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9

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20

3

161

No registered responses from users within the age group of <20

Please tell us how important each of the following items are related to how you choose a trash hauler on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

Which aspects of customer service are most important to you regarding your garbage collection, on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

Does your alley get plowed?

If Yes, who plows the alley?

If No, please check all that apply. What are the barriers to having the alley plowed?

Please add your additional comments here:

How important is it for you to have your alley plowed for personal vehicle accessibility, trash removal services, emergency service vehicles, and pedestrian mobility (safety) on a scale from 1 through 5 (with 1 being the least important and 5 being the most important)?

Your answers will NOT be saved

Please tell us how important each of the following items are related to how you choose a trash hauler on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

Which aspects of customer service are most important to you regarding your garbage collection, on a scale from 1 through 5 (with 1 being least important and 5 being most important)?

Does your alley get plowed?

If Yes, who plows the alley?

If No, please check all that apply. What are the barriers to having the alley plowed?

Please add your additional comments here:

How important is it for you to have your alley plowed for personal vehicle accessibility, trash removal services, emergency service vehicles, and pedestrian mobility (safety) on a scale from 1 through 5 (with 1 being the least important and 5 being the most important)?