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Let’s Talk Norfolk
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COVID-19 Resident and Business Needs Survey

What critical needs and issues are Norfolk residents and businesses experiencing as a result of the COVID-19 pandemic?

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147 registered responses


What are your thoughts about actions the City of Norfolk should take to address the COVID-19 crisis?

Answered
93
Skipped
54

Are you the owner of a microbusiness/microenterprise, defined as five or fewer employees including the owner?

Response Percent Response Count
Yes 8.8% 13
No 89.1% 131
Prefer not to answer 2.0% 3
Name not shown in Ward 2
May 10, 2020, 9:20 PM
  • What is your age?
    • 55-64
  • As a resident, what needs do you have right now as a result of the COVID-19 crisis? Check all that apply.
    • None
  • What need is your most critical right now? Choose one.
    • None
  • What housing-related challenge are you experiencing as a result of the COVID-19 pandemic? Choose the option that mostly closely describes your situation.
    • I am not experiencing any housing related challenges.
  • If you chose, "I have already lost my home and am either homeless or staying with others," is this the first time that you have lost your housing?
    • N/A
  • What types of housing assistance do you currently need? Choose all that apply.
    • None
  • If you are facing eviction or foreclosure, what is the last date for assistance that would help prevent you from losing your housing? Please enter in date format, XX/XX/20XX.
    No response.
  • What types of assistance are you currently using/receiving? Choose all that apply.
    • None
  • What other resources do you think would be helpful in your recovery from the COVID-19 pandemic?
    No response.
  • How many people live in your household?
    • 2
  • What was your approximate total yearly household income in 2019?
    • $40,000-$59,999
  • Select all the sources of income in your household.
    • Social Security
    • Retirement Income
    • Other - Employer disability pay
  • How has the coronavirus pandemic affected your financial situation?
    • No impact on my financial situation
  • How has the coronavirus pandemic affected your employment status?
    • Not applicable: I am retired/not working
  • How many persons in your household have become unemployed since the shutdown caused by the COVID-19 pandemic began?
    • 1
  • For the unemployed members of your household, what was the approximate combined monthly income lost?
    • $1-$999
  • For landlords/property managers only: How many rental units do you have?
    No response.
  • For landlords/property managers only: How many of your rental units are occupied by tenants? XX of how many?
    No response.
  • For landlords/property managers only: Have any of your tenants contacted you with concerns about being unable to pay at least a month's rent as a result of the COVID-19 pandemic? If so, please provide a ratio: XX of how many?
    No response.
  • For landlords/property managers only: How many of your tenants have been unable to pay at least a month's rent since the onset of the COVID-19 pandemic? XX of how many?
    No response.
  • What are your thoughts about actions the City of Norfolk should take to address the COVID-19 crisis?

    Mental health services for those who have lost jobs as well as for their family. I would imagine this is the first time in many of their lives they have faced unemployment to this magnitude. Second establish a commission regarding affordable safe housing. Norfolk does not have an abundance of safe affordable housing to begin with. It takes forever for vouchers to be approved. It’s heartbreaking so many have been impacted by the fallout of the Pandemic. Young families, the elderly, business owners, restaurants, department and boutique shops, service industry staff. The businesses need assistance to enable them to reopen. If they are unable to reopen, it’s starts a chain reaction of negatives. The unemployment in Norfolk will not improve, housing, medical coverage, food and children’s issues with meals, food & medical care needs will continue.

  • Are you the owner of a microbusiness/microenterprise, defined as five or fewer employees including the owner?
    • No
Let’s Talk Norfolk is not a certified voting system or ballot box. As with any public comment process, participation in Let’s Talk Norfolk is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.

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What are my options to participate?

Let’s Talk Norfolk has two participation channels:

  • The Registered Channel: Sign in before or just after you submit your response. Either way, Community Feedback will show your response on this website.
  • The Unregistered Channel: Don't sign in and remain anonymous. Community Feedback will just share your response with Norfolk staff.

Note: The first time you sign in, you'll need to register (establish an account on Let’s Talk Norfolk). Registration is free.

Why do I need to sign in to show my response on this website?

The City of Norfolk has contracted with Community Feedback to monitor responses shown on this website.

  • To prevent any single user from dominating the forum, the City of Norfolk restricts the number of responses any one user can post on selected topics. Registration helps Community Feedback enforce this restriction.
  • Users, staff and government leaders often want to know the neighborhood from which a response is posted. Community Feedback uses registration to show the neighborhood next to each response (not the address).
  • If a user posts a response that does not meet the City of Norfolk guidelines for civility, Community Feedback uses the user's email address to invite the user to resolve the issue.
I'm concerned about privacy. Who will get my contact information and what will they use it for?

Community Feedback will get your contact information. The company is under contract with the City of Norfolk to hold it in strict confidence per their privacy policy.

What other benefits do I get from signing in?
  • Since you'll see your own response on Let’s Talk Norfolk, you'll be able to confirm that your response was posted as you intended.
  • You'll be able to change and/or delete your response as long as the topic is open.
I'm still very concerned about privacy. Is there a way for me to submit a response without registering?

Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.

What prevents an unregistered user from submitting multiple anonymous responses?

While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud: cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.

Community Feedback is unable to secure the unregistered channel against systematic fraud, because unregistered users are anonymous.

Neither the registered nor the unregistered channel represent a certified voting system or ballot box - and that caveat is footnoted on every page of feedback. Instead, both are additional channels for feedback to government.

Why are there two participation channels?

Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). The City of Norfolk offers both channels in order to broaden participation and maximize decision makers' insights.

The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own response after posting it.

The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.

What is OpenGov?

OpenGov is a non-partisan company whose mission is to broaden civic engagement and build public trust in government. The City of Norfolk has contracted with OpenGov to administer Let’s Talk Norfolk.

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