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Let’s Talk Norfolk
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Norfolk Police Department Community Survey 2021

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237 registered responses


Section I: Are you a resident of Norfolk?

Response Percent Response Count
Yes 98.7% 233
No 1.3% 3

How safe do you consider yourself in Norfolk?

How safe do you feel in your home?
Response Percent Response Count
Not Safe 4.2% 10
Safe 44.7% 106
Very Safe 50.6% 120
How safe do you feel walking alone during the day in your immediate neighborhood?
Response Percent Response Count
Not Safe 3.4% 8
Safe 43.0% 102
Very Safe 53.2% 126
How safe do you feel walking alone at night in your immediate neighborhood?
Response Percent Response Count
Not Safe 30.8% 73
Safe 51.9% 123
Very Safe 17.3% 41
How safe do you feel walking at night in downtown Norfolk?
Response Percent Response Count
Not Safe 43.5% 103
Safe 46.0% 109
Very Safe 8.4% 20

Do you think crime in Norfolk has increased, decreased, or remained the same over the last 12 months?

Response Percent Response Count
Increased 46.0% 109
Decreased 11.8% 28
Remained the Same 42.2% 100

In the last year, have you limited, changed, or curtailed your activities in Norfolk because you are concerned about crime?

Response Percent Response Count
Yes 32.5% 77
No 67.5% 160

Do you feel that crime is such an issue in Norfolk that you have considered moving?

Response Percent Response Count
Yes 24.2% 57
No 75.8% 179

Have you had contact with the Norfolk Police Department in the past three years?

Response Percent Response Count
Yes 69.6% 165
No 30.4% 72

If so, did our staff treat you professionally, and with dignity and respect?

Response Percent Response Count
Yes 92.2% 153
No 7.8% 13

If you called the Norfolk Police Department for any reason in the past three years, how quickly did our officers respond?

Response Percent Response Count
Faster than expected 15.8% 25
About right 44.3% 70
Too slowly 16.5% 26
Never arrived 9.5% 15
No response necessary 13.9% 22

Have you found the Norfolk Police Department responsive to your needs?

Response Percent Response Count
Yes 64.5% 151
No 9.8% 23
N/A 25.6% 60

Would you hesitate to call the Norfolk Police Department for assistance?

Response Percent Response Count
Yes 14.0% 33
No 86.0% 202

If yes, what would concern you?

Answered
44
Skipped
193

Overall, how well do you feel the Norfolk Police Department does in providing services to the community?

Response Percent Response Count
Excellent 27.2% 64
Good 47.2% 111
Fair 19.6% 46
Poor 3.4% 8
Very Poor 2.6% 6

What would you do to improve service delivery?

Answered
115
Skipped
122

What is your age?

Response Percent Response Count
18-24 0.4% 1
25-34 8.0% 19
35-44 13.5% 32
45-54 17.7% 42
55-64 27.0% 64
65+ 33.3% 79

What is your race?

Response Percent Response Count
African-American 7.2% 17
Asian 2.6% 6
White 87.7% 206
Hispanic 2.6% 6

What is your gender?

Response Percent Response Count
Male 39.6% 93
Female 60.4% 142

What is your employment status?

Response Percent Response Count
Employed 54.0% 127
Unemployed 3.0% 7
Student 1.3% 3
Disabled 4.7% 11
Retired 37.0% 87

How many years have you lived in Norfolk?

Response Percent Response Count
Less than 1 1.3% 3
1-3 9.3% 22
4-10 19.5% 46
11-20 16.9% 40
20+ 53.0% 125

Do you own or rent?

Response Percent Response Count
Own 81.2% 190
Rent 18.8% 44

What is your zip code?

Answered
236
Skipped
1
Marlene King in Ward 1
May 27, 2021, 11:08 PM
  • Section I: Are you a resident of Norfolk?
    • Yes
  • How safe do you consider yourself in Norfolk?
    • How safe do you feel in your home? - Safe
    • How safe do you feel walking alone during the day in your immediate neighborhood? - Safe
    • How safe do you feel walking alone at night in your immediate neighborhood? - Not Safe
    • How safe do you feel walking at night in downtown Norfolk? - Not Safe
  • Do you think crime in Norfolk has increased, decreased, or remained the same over the last 12 months?
    • Increased
  • In the last year, have you limited, changed, or curtailed your activities in Norfolk because you are concerned about crime?
    • No
  • Do you feel that crime is such an issue in Norfolk that you have considered moving?
    • No
  • Have you had contact with the Norfolk Police Department in the past three years?
    • Yes
  • If so, did our staff treat you professionally, and with dignity and respect?
    • Yes
  • If you called the Norfolk Police Department for any reason in the past three years, how quickly did our officers respond?
    • Too slowly
  • Have you found the Norfolk Police Department responsive to your needs?
    • Yes
  • Would you hesitate to call the Norfolk Police Department for assistance?
    • No
  • If yes, what would concern you?
    No response.
  • Overall, how well do you feel the Norfolk Police Department does in providing services to the community?
    • Good
  • What would you do to improve service delivery?

    Remember, we have been in lock down for the past year. So, we have not been able to get out and do what we normally did a year ago. I live in Albemarle area and when I have called 911 in 2019, there is no one there to pick up the telephone. You are told do not hang up, to hold on -- that last from 5 to 8 minutes. Are the Norfolk Police short handed? Can citizens help out in any way? Can you hire some of those police persons that are leaving other northern states? I hardly ever see a police car or person in my area. May see them sometime on Tidewater Drive -- otherwise, where are they? What about starting the monthly meeting on Tuesdays, since the Governor has completely opened the State of Virginia. I am sure all the police personnel have received their COVID-19 shots and so has the people in Albemarle neighborhoods.
    Anything that we can do to support our Norfolk Police, let us know. We all have to work together to have a protective Norfolk City and to appreciate our Norfolk Police Department.

  • What is your age?
    • 65+
  • What is your race?
    • Hispanic
  • What is your gender?
    • Female
  • What is your employment status?
    • Retired
  • How many years have you lived in Norfolk?
    • 1-3
  • Do you own or rent?
    • Own
  • What is your zip code?
    23503
  • How many people reside in your household?
    • 2-3
  • Are there any children under 18 living in your home?
    • Yes
  • If yes, please list their ages.
    I am of several different races not just Hispanic. Sometimes, my Granddaughter is here for 1-2 weeks holidays, summer, spring break and on weekends. Age 12
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Not Safe
Safe
Very Safe
How safe do you feel in your home?
How safe do you feel walking alone during the day in your immediate neighborhood?
How safe do you feel walking alone at night in your immediate neighborhood?
How safe do you feel walking at night in downtown Norfolk?

Section II: Experience with the Norfolk Police Department

If No, Skip to Section III

Section III: Overall Perception of the Norfolk Police Department

Section IV: Demographic Information

Check out our guidelines for civility
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