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Norfolk Police Department Community Survey 2021

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237 registered responses


Section I: Are you a resident of Norfolk?

Response Percent Response Count
Yes 98.7% 233
No 1.3% 3

How safe do you consider yourself in Norfolk?

How safe do you feel in your home?
Response Percent Response Count
Not Safe 4.2% 10
Safe 44.7% 106
Very Safe 50.6% 120
How safe do you feel walking alone during the day in your immediate neighborhood?
Response Percent Response Count
Not Safe 3.4% 8
Safe 43.0% 102
Very Safe 53.2% 126
How safe do you feel walking alone at night in your immediate neighborhood?
Response Percent Response Count
Not Safe 30.8% 73
Safe 51.9% 123
Very Safe 17.3% 41
How safe do you feel walking at night in downtown Norfolk?
Response Percent Response Count
Not Safe 43.5% 103
Safe 46.0% 109
Very Safe 8.4% 20

Do you think crime in Norfolk has increased, decreased, or remained the same over the last 12 months?

Response Percent Response Count
Increased 46.0% 109
Decreased 11.8% 28
Remained the Same 42.2% 100

In the last year, have you limited, changed, or curtailed your activities in Norfolk because you are concerned about crime?

Response Percent Response Count
Yes 32.5% 77
No 67.5% 160

Do you feel that crime is such an issue in Norfolk that you have considered moving?

Response Percent Response Count
Yes 24.2% 57
No 75.8% 179

Have you had contact with the Norfolk Police Department in the past three years?

Response Percent Response Count
Yes 69.6% 165
No 30.4% 72

If so, did our staff treat you professionally, and with dignity and respect?

Response Percent Response Count
Yes 92.2% 153
No 7.8% 13

If you called the Norfolk Police Department for any reason in the past three years, how quickly did our officers respond?

Response Percent Response Count
Faster than expected 15.8% 25
About right 44.3% 70
Too slowly 16.5% 26
Never arrived 9.5% 15
No response necessary 13.9% 22

Have you found the Norfolk Police Department responsive to your needs?

Response Percent Response Count
Yes 64.5% 151
No 9.8% 23
N/A 25.6% 60

Would you hesitate to call the Norfolk Police Department for assistance?

Response Percent Response Count
Yes 14.0% 33
No 86.0% 202

If yes, what would concern you?

Answered
44
Skipped
193

Overall, how well do you feel the Norfolk Police Department does in providing services to the community?

Response Percent Response Count
Excellent 27.2% 64
Good 47.2% 111
Fair 19.6% 46
Poor 3.4% 8
Very Poor 2.6% 6

What would you do to improve service delivery?

Answered
115
Skipped
122

What is your age?

Response Percent Response Count
18-24 0.4% 1
25-34 8.0% 19
35-44 13.5% 32
45-54 17.7% 42
55-64 27.0% 64
65+ 33.3% 79

What is your race?

Response Percent Response Count
African-American 7.2% 17
Asian 2.6% 6
White 87.7% 206
Hispanic 2.6% 6

What is your gender?

Response Percent Response Count
Male 39.6% 93
Female 60.4% 142

What is your employment status?

Response Percent Response Count
Employed 54.0% 127
Unemployed 3.0% 7
Student 1.3% 3
Disabled 4.7% 11
Retired 37.0% 87

How many years have you lived in Norfolk?

Response Percent Response Count
Less than 1 1.3% 3
1-3 9.3% 22
4-10 19.5% 46
11-20 16.9% 40
20+ 53.0% 125

Do you own or rent?

Response Percent Response Count
Own 81.2% 190
Rent 18.8% 44

What is your zip code?

Answered
236
Skipped
1
Zachariah Hoffer in Ward 5
May 29, 2021, 9:30 PM
  • Section I: Are you a resident of Norfolk?
    • Yes
  • How safe do you consider yourself in Norfolk?
    • How safe do you feel in your home? - Very Safe
    • How safe do you feel walking alone during the day in your immediate neighborhood? - Very Safe
    • How safe do you feel walking alone at night in your immediate neighborhood? - Very Safe
    • How safe do you feel walking at night in downtown Norfolk? - Safe
  • Do you think crime in Norfolk has increased, decreased, or remained the same over the last 12 months?
    • Increased
  • In the last year, have you limited, changed, or curtailed your activities in Norfolk because you are concerned about crime?
    • Yes
  • Do you feel that crime is such an issue in Norfolk that you have considered moving?
    • Yes
  • Have you had contact with the Norfolk Police Department in the past three years?
    • Yes
  • If so, did our staff treat you professionally, and with dignity and respect?
    • No
  • If you called the Norfolk Police Department for any reason in the past three years, how quickly did our officers respond?
    • About right
  • Have you found the Norfolk Police Department responsive to your needs?
    • No
  • Would you hesitate to call the Norfolk Police Department for assistance?
    • Yes
  • If yes, what would concern you?

    Their tendency to assume aggression, makes situations dangerous. Also the homicide squad has made critically poor decisions in our case.

  • Overall, how well do you feel the Norfolk Police Department does in providing services to the community?
    • Poor
  • What would you do to improve service delivery?

    Massive training in de-escalation tactics, not rushing to assume a situation requires police violence or threats of violence. Invest in victim services, especially for children. Focus on speedy resolution to homicide cases. Expedite warrants when a person is missing under suspicion of being abducted. Train responding officers in non-biased court testimony. More transparency of case files to victim's families, prioritizing over media. Train your dogs better. A false positive cost me a good job and much strife. Train your detectives thoroughly rule out all homicide persons of interests (as potential suspects) EARLY in the investigation, not just before the trial. Train your detectives to interview homicide case witnesses EARLY in the investigation, not just before the trial.

  • What is your age?
    • 45-54
  • What is your race?
    • White
  • What is your gender?
    • Male
  • What is your employment status?
    • Employed
  • How many years have you lived in Norfolk?
    • 20+
  • Do you own or rent?
    • Own
  • What is your zip code?
    23503
  • How many people reside in your household?
    • 2-3
  • Are there any children under 18 living in your home?
    • No
  • If yes, please list their ages.
    No response.
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Not Safe
Safe
Very Safe
How safe do you feel in your home?
How safe do you feel walking alone during the day in your immediate neighborhood?
How safe do you feel walking alone at night in your immediate neighborhood?
How safe do you feel walking at night in downtown Norfolk?

Section II: Experience with the Norfolk Police Department

If No, Skip to Section III

Section III: Overall Perception of the Norfolk Police Department

Section IV: Demographic Information

Check out our guidelines for civility
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