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Norfolk Police Department Community Survey 2021

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237 registered responses


Section I: Are you a resident of Norfolk?

Response Percent Response Count
Yes 98.7% 233
No 1.3% 3

How safe do you consider yourself in Norfolk?

How safe do you feel in your home?
Response Percent Response Count
Not Safe 4.2% 10
Safe 44.7% 106
Very Safe 50.6% 120
How safe do you feel walking alone during the day in your immediate neighborhood?
Response Percent Response Count
Not Safe 3.4% 8
Safe 43.0% 102
Very Safe 53.2% 126
How safe do you feel walking alone at night in your immediate neighborhood?
Response Percent Response Count
Not Safe 30.8% 73
Safe 51.9% 123
Very Safe 17.3% 41
How safe do you feel walking at night in downtown Norfolk?
Response Percent Response Count
Not Safe 43.5% 103
Safe 46.0% 109
Very Safe 8.4% 20

Do you think crime in Norfolk has increased, decreased, or remained the same over the last 12 months?

Response Percent Response Count
Increased 46.0% 109
Decreased 11.8% 28
Remained the Same 42.2% 100

In the last year, have you limited, changed, or curtailed your activities in Norfolk because you are concerned about crime?

Response Percent Response Count
Yes 32.5% 77
No 67.5% 160

Do you feel that crime is such an issue in Norfolk that you have considered moving?

Response Percent Response Count
Yes 24.2% 57
No 75.8% 179

Have you had contact with the Norfolk Police Department in the past three years?

Response Percent Response Count
Yes 69.6% 165
No 30.4% 72

If so, did our staff treat you professionally, and with dignity and respect?

Response Percent Response Count
Yes 92.2% 153
No 7.8% 13

If you called the Norfolk Police Department for any reason in the past three years, how quickly did our officers respond?

Response Percent Response Count
Faster than expected 15.8% 25
About right 44.3% 70
Too slowly 16.5% 26
Never arrived 9.5% 15
No response necessary 13.9% 22

Have you found the Norfolk Police Department responsive to your needs?

Response Percent Response Count
Yes 64.5% 151
No 9.8% 23
N/A 25.6% 60

Would you hesitate to call the Norfolk Police Department for assistance?

Response Percent Response Count
Yes 14.0% 33
No 86.0% 202

If yes, what would concern you?

Answered
44
Skipped
193

Overall, how well do you feel the Norfolk Police Department does in providing services to the community?

Response Percent Response Count
Excellent 27.2% 64
Good 47.2% 111
Fair 19.6% 46
Poor 3.4% 8
Very Poor 2.6% 6

What would you do to improve service delivery?

Answered
115
Skipped
122

What is your age?

Response Percent Response Count
18-24 0.4% 1
25-34 8.0% 19
35-44 13.5% 32
45-54 17.7% 42
55-64 27.0% 64
65+ 33.3% 79

What is your race?

Response Percent Response Count
African-American 7.2% 17
Asian 2.6% 6
White 87.7% 206
Hispanic 2.6% 6

What is your gender?

Response Percent Response Count
Male 39.6% 93
Female 60.4% 142

What is your employment status?

Response Percent Response Count
Employed 54.0% 127
Unemployed 3.0% 7
Student 1.3% 3
Disabled 4.7% 11
Retired 37.0% 87

How many years have you lived in Norfolk?

Response Percent Response Count
Less than 1 1.3% 3
1-3 9.3% 22
4-10 19.5% 46
11-20 16.9% 40
20+ 53.0% 125

Do you own or rent?

Response Percent Response Count
Own 81.2% 190
Rent 18.8% 44

What is your zip code?

Answered
236
Skipped
1
Name not shown outside Norfolk
May 24, 2021, 6:57 PM
  • Section I: Are you a resident of Norfolk?
    • No
  • How safe do you consider yourself in Norfolk?
    • How safe do you feel in your home? - Not Safe
    • How safe do you feel walking alone during the day in your immediate neighborhood? - Not Safe
    • How safe do you feel walking alone at night in your immediate neighborhood? - Not Safe
    • How safe do you feel walking at night in downtown Norfolk? - Safe
  • Do you think crime in Norfolk has increased, decreased, or remained the same over the last 12 months?
    • Increased
  • In the last year, have you limited, changed, or curtailed your activities in Norfolk because you are concerned about crime?
    • Yes
  • Do you feel that crime is such an issue in Norfolk that you have considered moving?
    • Yes
  • Have you had contact with the Norfolk Police Department in the past three years?
    • Yes
  • If so, did our staff treat you professionally, and with dignity and respect?
    • Yes
  • If you called the Norfolk Police Department for any reason in the past three years, how quickly did our officers respond?
    • Never arrived
  • Have you found the Norfolk Police Department responsive to your needs?
    • No
  • Would you hesitate to call the Norfolk Police Department for assistance?
    • Yes
  • If yes, what would concern you?

    The police can offer little protection before you are actually hurt. Workman next door had been trespassing on my property attempting to put a fence on my side of the property line. I was harrased and threatened by the workman for the rental property nextdoor. I interfered with the handyman attempts to complete tasks assigned to him by the owner of the rental property. The workman stalked me and threatened to physically hurt me. Many inappropriate sexual advanced were made in the week leading up to police being called. When I did contact the owner I was told he had no control over the man and hoped I got hurt. Offered to buy my house for 25k if I was unhappy.

    When police did come I was assumed to be a renter and told to take up issues with my landlord. I had to prove I was the property owner to get taken seriously. I was also told that the unwelcome sexual advances and the threat were his right as freedom of speach.

    Police did not have authority or interest in protecting me or stopping the increasing shooting deaths around me.

    I actually did move and walked away from the home (property value had dropped below outstanding mortgage) I owned because Norfolk had disinvested in my neighborhood. When I bought the home in 2007 they were pushing revitalization. After the housing bubble popped they lost interest in restoration of homes in the Kensington community. The push is to have the area either acquired by ODU or plowed for redeveooment.
    It became increasingly dangerous as they allowed most of the homes to be bought by a particular slumlord and rented out as illegal rooming houses.

  • Overall, how well do you feel the Norfolk Police Department does in providing services to the community?
    • Fair
  • What would you do to improve service delivery?

    Freedom of speach should not include stalking or verbal threats of physical violence.

    A friend of mine was a Norfolk detective at the time of these events. He finally persuaded me to leave rather than continue to invest in a home that was unsafe. Where I would only receive police protection after I had already been seriously hurt or killed.

  • What is your age?
    • 55-64
  • What is your race?
    • White
  • What is your gender?
    • Female
  • What is your employment status?
    • Disabled
  • How many years have you lived in Norfolk?
    • 4-10
  • Do you own or rent?
    • Own
  • What is your zip code?
    23503
  • How many people reside in your household?
    • 1
  • Are there any children under 18 living in your home?
    • No
  • If yes, please list their ages.
    No response.
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I'm still very concerned about privacy. Is there a way for me to submit a response without registering?

Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.

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While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud: cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.

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Not Safe
Safe
Very Safe
How safe do you feel in your home?
How safe do you feel walking alone during the day in your immediate neighborhood?
How safe do you feel walking alone at night in your immediate neighborhood?
How safe do you feel walking at night in downtown Norfolk?

Section II: Experience with the Norfolk Police Department

If No, Skip to Section III

Section III: Overall Perception of the Norfolk Police Department

Section IV: Demographic Information

Check out our guidelines for civility
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