1. The Libraries that you or members of your household use the most are:
Select all that apply.
Eureka
2. How do you or members of your household receive information about the Library?
Select all that apply.
Library Website
Library In-House Posters/Signage/Program Guides
Library Staff
3. How often do you or member of your household use Library resources? Select frequency.
Library - Weekly
Online/Website - Monthly
Bookmobile - Do Not Use
4. What time would you or members of your household prefer to use the Library for each day of the week?
Select preferred time(s).
Monday - None
Tuesday - Afternoon 12pm-5pm, Evening 5pm-9pm
Wednesday - Afternoon 12pm-5pm, Evening 5pm-9pm
Thursday - Afternoon 12pm-5pm, Evening 5pm-9pm
5. How important are each of the following Library services to you or to members of your household?
Rate each service.
Borrowing Materials: Books, movies/DVDs, music CDs, etc. - Very Important
Kids’ Programs: Story time, summer reading, toddler time, etc. - Not Important
Teen Programs: Book club, crafting, advisory groups, etc. - Not Important
Adult Programs: Book club, ESL, computer help, crafting, etc. - Moderately Important
Online Resources: Ancestry, auto repair,e-books, movies, music - Somewhat Important
Printed Materials: Books, magazines, newspapers, etc. - Very Important
6. Continued from Question 5.
How important are each of the following Library services to you or to members of your household? Rate each service.
Wi-Fi to Access Internet - Not Important
Electronic Devices: Computers, printers, copiers, etc. - Moderately Important
Reference: Research or project help - Very Important
Humboldt Room: Obituaries, local history - Somewhat Important
Bookmobile - Not Important
Serendipity Store/Book Sales - Somewhat Important
Overall, how important is the library to you or your household? - Very Important
7. Rate how easy it is for you or for members of your household to: Rate each item.
Get a library card - Very easy
Use the Library website - Moderately easy
Find materials - Moderately easy
Check out materials - Very easy
Use online resources: At home, on-the-go, etc - Moderately easy
8. Overall, how would you rate the importance of the Library for you or for members of your household? Select one.
Very Important
9. What changes (up to 3) should the Library make to serve you or your members of your household?
Additional evening hours would be appreciated, I think.
I have had trouble finding the Dewey Decimal classification using the library computer, use/buy/fund better equipment.
10. The last time you or members of your household visited the Library, did you find what you were looking for? Select one.
Yes. If Yes, skip Question 11 and continue with Question 12
11. Why did you not find what you were looking for? Select all that apply.
No response.
12. Rate your level of agreement with each statement about the staff at the Library that you or members of your household use the most.
Rate each item.
Staff provides useful assistance - Agree
Staff responds in a professional manner - Strongly Agree
My inquiries are routed to the appropriate person - Agree
Staff are friendly and approachable - Strongly Agree
Overall, service by staff is excellent - Strongly Agree
13. Rate the following features of the Library that you or members of your household use the most.
Rate each item.
Outside Appearance - Adequate
Inside Appearance - Good
Inside Lighting - Good
Quiet Spaces - Do not know
14. Continued from Question 13.
Rate the following features of the library that you or members of your household use the most.
Rate each item.
Signage/Posters - Do Not Know
Use of space - Adequate
Furniture - Adequate
Personal Safety - Good
Restrooms - Good
Ease of Navigation - Adequate
15. How likely are you or members of your household to recommend Humboldt County Library services to others?
Select one.
Very Likely
16. *Question 16 is only for those who responded do not use library for question 1. What would have to be different for you or for members of your household to start using the library?
No response.
17. What are the top three challenges facing Humboldt County in the next 5 years? Select top three.
Affordable Housing/Homelessness
Mental Health
Substance Abuse
Other challenges not listed in Question 17.
No response.
18. What city, town, or community do you live in or live near?
Select one that is most applicable.
Eureka (County)
19. "Blue Lake" was inadvertently omitted from the list above, and cannot be added at this point without compromising the results of those who have taken the survey, so we will ask the question separately here. Do you live in the Blue Lake area?
No, I do not live in the Blue Lake area.
Open Humboldt is not a certified voting system or ballot box. As with any public comment process, participation in Open Humboldt is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.
1. The Libraries that you or members of your household use the most are: Select all that apply.
2. How do you or members of your household receive information about the Library? Select all that apply.
3. How often do you or member of your household use Library resources? Select frequency.
4. What time would you or members of your household prefer to use the Library for each day of the week? Select preferred time(s).
5. How important are each of the following Library services to you or to members of your household? Rate each service.
6. Continued from Question 5. How important are each of the following Library services to you or to members of your household? Rate each service.
7. Rate how easy it is for you or for members of your household to: Rate each item.
8. Overall, how would you rate the importance of the Library for you or for members of your household? Select one.
9. What changes (up to 3) should the Library make to serve you or your members of your household?
10. The last time you or members of your household visited the Library, did you find what you were looking for? Select one.
11. Why did you not find what you were looking for? Select all that apply.
No response.12. Rate your level of agreement with each statement about the staff at the Library that you or members of your household use the most. Rate each item.
13. Rate the following features of the Library that you or members of your household use the most. Rate each item.
14. Continued from Question 13. Rate the following features of the library that you or members of your household use the most. Rate each item.
15. How likely are you or members of your household to recommend Humboldt County Library services to others? Select one.
16. *Question 16 is only for those who responded do not use library for question 1. What would have to be different for you or for members of your household to start using the library?
No response.17. What are the top three challenges facing Humboldt County in the next 5 years? Select top three.
Other challenges not listed in Question 17.
No response.18. What city, town, or community do you live in or live near? Select one that is most applicable.
19. "Blue Lake" was inadvertently omitted from the list above, and cannot be added at this point without compromising the results of those who have taken the survey, so we will ask the question separately here. Do you live in the Blue Lake area?