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Community Satisfaction Survey

Rate your overall satisfaction with quality of life, affordability, livability, and the future of living in the City of Durango.

This topic is closed

82 registered responses


How Satisfied are you with:

The overall quality of life in Durango
Response Percent Response Count
Very Satisfied 25.9% 21
Satisfied 53.1% 43
Neutral 9.9% 8
Dissatisfied 9.9% 8
Very Dissatisfied 1.2% 1

How Satisfied are you with:

The affordability of Durango
Response Percent Response Count
Very Satisfied 2.4% 2
Satisfied 20.7% 17
Neutral 17.1% 14
Dissatisfied 40.2% 33
Very Dissatisfied 19.5% 16

How Satisfied are you with:

Housing options
Response Percent Response Count
Very Satisfied 7.3% 6
Satisfied 18.3% 15
Neutral 15.9% 13
Dissatisfied 39.0% 32
Very Dissatisfied 19.5% 16
Housing prices
Response Percent Response Count
Satisfied 18.3% 15
Neutral 15.9% 13
Dissatisfied 32.9% 27
Very Dissatisfied 31.7% 26
The availability/variety of shopping
Response Percent Response Count
Very Satisfied 12.2% 10
Satisfied 35.4% 29
Neutral 22.0% 18
Dissatisfied 20.7% 17
Very Dissatisfied 9.8% 8
The cost of transportation and access to jobs
Response Percent Response Count
Very Satisfied 4.9% 4
Satisfied 23.2% 19
Neutral 34.1% 28
Dissatisfied 18.3% 15
Very Dissatisfied 8.5% 7
Don't Know 11.0% 9
Health care options
Response Percent Response Count
Very Satisfied 9.8% 8
Satisfied 46.3% 38
Neutral 17.1% 14
Dissatisfied 12.2% 10
Very Dissatisfied 13.4% 11
Don't Know 1.2% 1
Employment options
Response Percent Response Count
Very Satisfied 2.4% 2
Satisfied 12.2% 10
Neutral 32.9% 27
Dissatisfied 32.9% 27
Very Dissatisfied 8.5% 7
Don't Know 9.8% 8
The cost of household expenses (food prices, etc.)
Response Percent Response Count
Very Satisfied 4.9% 4
Satisfied 40.2% 33
Neutral 24.4% 20
Dissatisfied 22.0% 18
Very Dissatisfied 8.5% 7
Value received from public services (water, sewer, transit, trash, recycling)
Response Percent Response Count
Very Satisfied 11.0% 9
Satisfied 42.7% 35
Neutral 18.3% 15
Dissatisfied 17.1% 14
Very Dissatisfied 8.5% 7
Don't Know 2.4% 2
Economic opportunities
Response Percent Response Count
Very Satisfied 2.4% 2
Satisfied 15.9% 13
Neutral 40.2% 33
Dissatisfied 22.0% 18
Very Dissatisfied 9.8% 8
Don't Know 9.8% 8

How Satisfied are you with:

The livability of Durango
Response Percent Response Count
Very Satisfied 26.3% 21
Satisfied 48.8% 39
Neutral 13.8% 11
Dissatisfied 8.8% 7
Very Dissatisfied 2.5% 2

How Satisfied are you with:

Feeling of safety
Response Percent Response Count
Very Satisfied 28.0% 23
Satisfied 51.2% 42
Neutral 8.5% 7
Dissatisfied 11.0% 9
Very Dissatisfied 1.2% 1
Sense of community
Response Percent Response Count
Very Satisfied 32.9% 27
Satisfied 47.6% 39
Neutral 13.4% 11
Dissatisfied 4.9% 4
Very Dissatisfied 1.2% 1
Sidewalk and ADA curb ramp conditions
Response Percent Response Count
Very Satisfied 13.4% 11
Satisfied 40.2% 33
Neutral 23.2% 19
Dissatisfied 14.6% 12
Very Dissatisfied 7.3% 6
Don't Know 1.2% 1
Public transit service
Response Percent Response Count
Very Satisfied 7.3% 6
Satisfied 30.5% 25
Neutral 25.6% 21
Dissatisfied 17.1% 14
Very Dissatisfied 8.5% 7
Don't Know 11.0% 9
Street conditions and maintenance
Response Percent Response Count
Very Satisfied 4.9% 4
Satisfied 36.6% 30
Neutral 17.1% 14
Dissatisfied 23.2% 19
Very Dissatisfied 18.3% 15
Educational opportunities
Response Percent Response Count
Very Satisfied 19.5% 16
Satisfied 42.7% 35
Neutral 17.1% 14
Dissatisfied 9.8% 8
Very Dissatisfied 6.1% 5
Don't Know 4.9% 4
Availability of retail goods and services
Response Percent Response Count
Very Satisfied 8.5% 7
Satisfied 41.5% 34
Neutral 23.2% 19
Dissatisfied 19.5% 16
Very Dissatisfied 4.9% 4
Availability of parks and recreation opportunities
Response Percent Response Count
Very Satisfied 45.1% 37
Satisfied 45.1% 37
Neutral 3.7% 3
Dissatisfied 3.7% 3
Very Dissatisfied 1.2% 1
Don't Know 1.2% 1
Availability special event opportunities
Response Percent Response Count
Very Satisfied 37.8% 31
Satisfied 37.8% 31
Neutral 14.6% 12
Dissatisfied 8.5% 7
Don't Know 1.2% 1
Library services and programs
Response Percent Response Count
Very Satisfied 45.1% 37
Satisfied 39.0% 32
Neutral 11.0% 9
Dissatisfied 1.2% 1
Very Dissatisfied 1.2% 1
Don't Know 2.4% 2
Arts and culture opportunities
Response Percent Response Count
Very Satisfied 30.5% 25
Satisfied 46.3% 38
Neutral 15.9% 13
Dissatisfied 3.7% 3
Very Dissatisfied 1.2% 1
Don't Know 2.4% 2
Community design and aesthetics
Response Percent Response Count
Very Satisfied 12.2% 10
Satisfied 36.6% 30
Neutral 31.7% 26
Dissatisfied 15.9% 13
Very Dissatisfied 1.2% 1
Don't Know 1.2% 1
Enforcement of community standards
Response Percent Response Count
Very Satisfied 6.1% 5
Satisfied 22.0% 18
Neutral 40.2% 33
Dissatisfied 19.5% 16
Very Dissatisfied 4.9% 4
Don't Know 7.3% 6

How Satisfied are you with:

The outlook for Durango's future
Response Percent Response Count
Very Satisfied 8.6% 7
Satisfied 25.9% 21
Neutral 29.6% 24
Dissatisfied 21.0% 17
Very Dissatisfied 8.6% 7
Don't Know 6.2% 5

How Satisfied are you with:

The current level of City services provided
Response Percent Response Count
Very Satisfied 7.3% 6
Satisfied 50.0% 41
Neutral 24.4% 20
Dissatisfied 14.6% 12
Don't Know 2.4% 2
Future of jobs opportunities in our community
Response Percent Response Count
Very Satisfied 1.2% 1
Satisfied 9.8% 8
Neutral 30.5% 25
Dissatisfied 41.5% 34
Very Dissatisfied 7.3% 6
Don't Know 7.3% 6
The rate at which the City is growing
Response Percent Response Count
Very Satisfied 1.2% 1
Satisfied 22.0% 18
Neutral 31.7% 26
Dissatisfied 30.5% 25
Very Dissatisfied 12.2% 10
Don't Know 1.2% 1
The direction in which the City is headed
Response Percent Response Count
Very Satisfied 1.2% 1
Satisfied 19.5% 16
Neutral 31.7% 26
Dissatisfied 35.4% 29
Very Dissatisfied 7.3% 6
Don't Know 3.7% 3
Ability to retain quality of life and community character
Response Percent Response Count
Very Satisfied 4.9% 4
Satisfied 25.6% 21
Neutral 29.3% 24
Dissatisfied 26.8% 22
Very Dissatisfied 9.8% 8
Don't Know 3.7% 3
Ability to respond to change or unforeseen events
Response Percent Response Count
Very Satisfied 4.9% 4
Satisfied 22.0% 18
Neutral 34.1% 28
Dissatisfied 24.4% 20
Very Dissatisfied 7.3% 6
Don't Know 7.3% 6

Please indicate the three (3) most important issues you believe Durango will face within the next FIVE years?

Response Percent Response Count
Infill development and density 23.2% 19
Crime 18.3% 15
Street maintenance 17.1% 14
Retail growth 3.7% 3
Local job growth 30.5% 25
Affordable housing 62.2% 51
Reinvestment and redevelopment in commercial and mixed use corridors 1.2% 1
Retaining and expanding small businesses 25.6% 21
Public transportation 12.2% 10
Infrastructure 31.7% 26
Online retail 2.4% 2
Success of FLC 4.9% 4
Parking 7.3% 6
Conference Center 2.4% 2
Homelessness 39.0% 32
Other 15.9% 13

Please let us know if there are specific factors that have impacted your ranking of satisfaction in this survey.

Answered
51
Skipped
31

How many years have you lived in Durango?

Answered
81
Skipped
1

Do you own or rent your current residence?

Response Percent Response Count
Rent 19.8% 16
Own 80.2% 65

Are you are business owner?

Response Percent Response Count
Yes 18.8% 15
No 81.3% 65
Name not shown inside Durango
January 10, 2020, 12:41 PM
  • How Satisfied are you with:
    • The overall quality of life in Durango - Satisfied
  • How Satisfied are you with:
    • The affordability of Durango - Dissatisfied
  • How Satisfied are you with:
    • Housing options - Very Dissatisfied
    • Housing prices - Very Dissatisfied
    • The availability/variety of shopping - Satisfied
    • The cost of transportation and access to jobs - Dissatisfied
    • Health care options - Neutral
    • Employment options - Neutral
    • The cost of household expenses (food prices, etc.) - Satisfied
    • Value received from public services (water, sewer, transit, trash, recycling) - Neutral
    • Economic opportunities - Dissatisfied
  • How Satisfied are you with:
    • The livability of Durango - Satisfied
  • How Satisfied are you with:
    • Feeling of safety - Satisfied
    • Sense of community - Satisfied
    • Sidewalk and ADA curb ramp conditions - Dissatisfied
    • Public transit service - Dissatisfied
    • Street conditions and maintenance - Very Dissatisfied
    • Educational opportunities - Neutral
    • Availability of retail goods and services - Neutral
    • Availability of parks and recreation opportunities - Very Satisfied
    • Availability special event opportunities - Very Satisfied
    • Library services and programs - Very Satisfied
    • Arts and culture opportunities - Very Satisfied
    • Community design and aesthetics - Satisfied
    • Enforcement of community standards - Dissatisfied
  • How Satisfied are you with:
    • The outlook for Durango's future - Neutral
  • How Satisfied are you with:
    • The current level of City services provided - Dissatisfied
    • Future of jobs opportunities in our community - Dissatisfied
    • The rate at which the City is growing - Satisfied
    • The direction in which the City is headed - Neutral
    • Ability to retain quality of life and community character - Neutral
    • Ability to respond to change or unforeseen events - Dissatisfied
  • Please indicate the three (3) most important issues you believe Durango will face within the next FIVE years?
    • Affordable housing
    • Infrastructure
    • Homelessness
  • Please let us know if there are specific factors that have impacted your ranking of satisfaction in this survey.

    The city needs to address homelessness in a much more humane way than it has. There needs to be cooperation with County and homeless people need to be treated as people. I have concerns about the city's financial sustainability and appreciate that the City Council is looking at this more in-depth. Infrastructure seems to be suffering. Also, although I didn't check it, I think due to population growth, infill development will need to happen and is the right way to address this growth. Housing is ridiculously overpriced and very few options for lower-income residents. Additionally, despite growth, local transportation options have decreased. This is challenging for lower income residents.

  • How many years have you lived in Durango?
    22
  • Do you own or rent your current residence?
    • Own
  • Are you are business owner?
    • No
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What are my options to participate?

Virtual City Hall has two participation channels:

  • The Registered Channel: Sign in before or just after you submit your response. Either way, Community Feedback will show your response on this website.
  • The Unregistered Channel: Don't sign in and remain anonymous. Community Feedback will just share your response with Durango staff.

Note: The first time you sign in, you'll need to register (establish an account on Virtual City Hall). Registration is free.

Why do I need to sign in to show my response on this website?

The City of Durango has contracted with Community Feedback to monitor responses shown on this website.

  • To prevent any single user from dominating the forum, the City of Durango restricts the number of responses any one user can post on selected topics. Registration helps Community Feedback enforce this restriction.
  • Users, staff and government leaders often want to know the neighborhood from which a response is posted. Community Feedback uses registration to show the neighborhood next to each response (not the address).
  • If a user posts a response that does not meet the City of Durango guidelines for civility, Community Feedback uses the user's email address to invite the user to resolve the issue.
I'm concerned about privacy. Who will get my contact information and what will they use it for?

Community Feedback will get your contact information. The company is under contract with the City of Durango to hold it in strict confidence per their privacy policy.

What other benefits do I get from signing in?
  • Since you'll see your own response on Virtual City Hall, you'll be able to confirm that your response was posted as you intended.
  • You'll be able to change and/or delete your response as long as the topic is open.
I'm still very concerned about privacy. Is there a way for me to submit a response without registering?

Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.

What prevents an unregistered user from submitting multiple anonymous responses?

While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud: cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.

Community Feedback is unable to secure the unregistered channel against systematic fraud, because unregistered users are anonymous.

Neither the registered nor the unregistered channel represent a certified voting system or ballot box - and that caveat is footnoted on every page of feedback. Instead, both are additional channels for feedback to government.

Why are there two participation channels?

Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). The City of Durango offers both channels in order to broaden participation and maximize decision makers' insights.

The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own response after posting it.

The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.

What is OpenGov?

OpenGov is a non-partisan company whose mission is to broaden civic engagement and build public trust in government. The City of Durango has contracted with OpenGov to administer Virtual City Hall.

Please rate your overall satisfaction related to quality of life, affordability, livability, and the future outlook of living in the City of Durango on a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means, "Very Dissatisfied".                     

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
The overall quality of life in Durango

AFFORDABILITY 

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
The affordability of Durango
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
Housing options
Housing prices
The availability/variety of shopping
The cost of transportation and access to jobs
Health care options
Employment options
The cost of household expenses (food prices, etc.)
Value received from public services (water, sewer, transit, trash, recycling)
Economic opportunities

LIVABILITY 

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
The livability of Durango
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
Feeling of safety
Sense of community
Sidewalk and ADA curb ramp conditions
Public transit service
Street conditions and maintenance
Educational opportunities
Availability of retail goods and services
Availability of parks and recreation opportunities
Availability special event opportunities
Library services and programs
Arts and culture opportunities
Community design and aesthetics
Enforcement of community standards

FUTURE OUTLOOK

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
The outlook for Durango's future
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Don't Know
The current level of City services provided
Future of jobs opportunities in our community
The rate at which the City is growing
The direction in which the City is headed
Ability to retain quality of life and community character
Ability to respond to change or unforeseen events
Choose at most 3 options
Check out our guidelines for civility
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