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Which methods of communication from the City of Dublin do you use to receive news and information about what is happening in the City? How can the City of Dublin better communicate with you?

36 registered responses


Which methods do you use to gather City of Dublin information? (check all that apply)

Response Percent Response Count
City of Dublin website 80.0% 28
Attending City Council or Commission meetings 28.6% 10
E-mail news flashes and press releases 48.6% 17
@DublinPIO Twitter account 14.3% 5
Facebook pages: Discover Dublin; St. Patrick’s Day Festival; Splatter; Dublin Farmers’ Market 22.9% 8
Printed version of the City Report and Annual Report (annual newsletters published in March and August) 31.4% 11
Online versions of the City Report and Annual Report 8.6% 3
City of Dublin Activity Guide (“The Guide to Fun in the New American Backyard”) 54.3% 19
Mailing information to your home or business 37.1% 13
Calls to City Hall 11.4% 4
Personal interaction with City Staff at events or facilities 17.1% 6
Citizen Request Tracker tool 5.7% 2
Emergency Alerts (AC Alerts) 42.9% 15

Please prioritize the following methods in order of importance to you:

Average priorities over 36 responses
  1. City of Dublin website

    City of Dublin Website
  2. Email news flashes and press releases

    Email News Flashes & Press Releases
  3. Emergency Alerts (AC Alerts)

    Emergency Alerts (AC Alerts)
  4. City of Dublin Activity Guide (“The Guide to Fun in the New American Backyard”)

    City of Dublin Activity Guide
  5. Online versions of the City Report and Annual Report

    Online Reports
  6. Attending City Council or Commission meetings

    City Council or Commission Meetings
  7. Facebook pages: Discover Dublin; St. Patrick’s Day Festival; Splatter; Dublin Farmers’ Market

    Facebook Pages
  8. Mailing information to your home or business

    Mail (paper)
  9. Personal interaction with City Staff at events or facilities

    Personal Contact With City Staff
  10. Printed version of the City Report and Annual Report (annual newsletters published in March and August)

    Printed Reports
  11. @DublinPIO Twitter account

    Twitter
  12. Citizen Request Tracker tool

    Citizen Request Tracker Tool
  13. Telephone calls to City Hall

    Calls to City Hall

What other methods of communication do you use to gather information about the City?

Response Percent Response Count
Dublin Patch 73.5% 25
Twitter 11.8% 4
Facebook 26.5% 9
Nextdoor 50.0% 17
Local Access Television - TV30 14.7% 5
Online Newspapers (please list in follow up question) 17.6% 6
Print Newspapers (please list in follow up question) 20.6% 7
Other 11.8% 4

If you subscribe to or regularly access ONLINE newspapers or publications, please list them here:

Answered
14
Skipped
22

If you subscribe to any PRINT newspapers or publications, please list them here:

Answered
9
Skipped
27

Last year, the City updated its website and mobile app. Do you have any feedback or suggestions about how we can improve communications?

Answered
7
Skipped
29

The City’s website has the ability to translate into a variety of languages. Do you have any suggestions on how we can better communicate with residents that speak languages other than English?

Answered
7
Skipped
29

What social media platforms do you use, generally? (check all that apply)

Response Percent Response Count
Twitter 25.0% 9
Facebook 75.0% 27
Instagram 36.1% 13
Snapchat 11.1% 4
Google+ 11.1% 4
Nextdoor 41.7% 15
Other 11.1% 4

What topics would you like to see covered on Open City Hall?

Answered
19
Skipped
17
Brandon Maskey
January 18, 2021, 6:57 PM
  • Which methods do you use to gather City of Dublin information? (check all that apply)
    • City of Dublin website
    • Attending City Council or Commission meetings
    • E-mail news flashes and press releases
    • @DublinPIO Twitter account
    • Facebook pages: Discover Dublin; St. Patrick’s Day Festival; Splatter; Dublin Farmers’ Market
    • City of Dublin Activity Guide (“The Guide to Fun in the New American Backyard”)
    • Mailing information to your home or business
    • Emergency Alerts (AC Alerts)
  • Please prioritize the following methods in order of importance to you:
    1. Email news flashes and press releases

      Email News Flashes & Press Releases
    2. Attending City Council or Commission meetings

      City Council or Commission Meetings
  • What other methods of communication do you use to gather information about the City?
    • Dublin Patch
    • Twitter
    • Nextdoor
    • Online Newspapers (please list in follow up question)
    • Print Newspapers (please list in follow up question)
  • If you subscribe to or regularly access ONLINE newspapers or publications, please list them here:

    The Independent
    Patch

  • If you subscribe to any PRINT newspapers or publications, please list them here:

    East Bay Times

  • Last year, the City updated its website and mobile app. Do you have any feedback or suggestions about how we can improve communications?
    No response.
  • The City’s website has the ability to translate into a variety of languages. Do you have any suggestions on how we can better communicate with residents that speak languages other than English?
    No response.
  • What social media platforms do you use, generally? (check all that apply)
    • Twitter
    • Instagram
    • Snapchat
    • Google+
    • Nextdoor
  • What topics would you like to see covered on Open City Hall?
    No response.
Open City Hall is not a certified voting system or ballot box. As with any public comment process, participation in Open City Hall is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.