What questions or comments would you like to provide on COVID-19 response efforts?

Community Feedback has two participation channels:

• The Registered Channel: Sign in before or just after you submit your statement. Either way, Community Feedback will show your statement on this website.
• The Unregistered Channel: Don't sign in and remain anonymous. Community Feedback will just share your statement with Anytown staff.

Note: The first time you sign in, you'll need to register (establish an account on Community Feedback). Registration is free.

The Town of Anytown has contracted with Community Feedback to monitor statements shown on this website.

• To prevent any single user from dominating the forum, the Town of Anytown restricts the number of statements any one user can post on selected topics. Registration helps Community Feedback enforce this restriction.
• Users, staff and government leaders often want to know the neighborhood from which a statement is posted. Community Feedback uses registration to show the neighborhood next to each statement (not the address).
• If a user posts a statement that does not meet the Town of Anytown guidelines for civility, Community Feedback uses the user's email address to invite the user to resolve the issue.

Community Feedback will get your contact information. The company is under contract with the Town of Anytown to hold it in strict confidence per their privacy policy.

• Since you'll see your own statement on Community Feedback, you'll be able to confirm that your statement was posted as you intended.
• You'll be able to change and/or delete your statement as long as the topic is open.

Yes. Sign out, then set your privacy preference to be "No - just show it without my name to staff". You won't need to register.

While no authentication procedure can perfectly detect every fraudulent registration, Community Feedback is able to secure the registered channel against systematic fraud: cases where users submit enough statements with fraudulent registrations to sway the overall interpretation of the feedback.

Community Feedback is unable to secure the unregistered channel against systematic fraud, because unregistered users are anonymous.

Neither the registered nor the unregistered channel represent a certified voting system or ballot box - and that caveat is footnoted on every page of feedback. Instead, both are additional channels for feedback to government.

Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). The Town of Anytown offers both channels in order to broaden participation and maximize decision makers' insights.

The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own statement after posting it.

The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.

OpenGov is a non-partisan company whose mission is to broaden civic engagement and build public trust in government. The Town of Anytown has contracted with OpenGov to administer Community Feedback.