Users can participate on the registered channel (by signing in) or on the unregistered channel (by remaining anonymous). The Town of Anytown offers both channels in order to broaden participation and maximize decision makers' insights.
The registered channel enables users to assure decision makers that their feedback comes from a real person in a specific neighborhood. It also enables users to participate in a public discussion on the website, as well as manage their own statement after posting it.
The unregistered channel is for users who want to provide quick feedback without registering, and/or whose privacy concerns would prevent them from participating if required to register. Because many users with valuable insights will only share them anonymously, this channel gives decision makers the option to consider those insights in their deliberations.