How can the Town improve its public communications and outreach methods to more effectively inform and engage the community?

The Town has a philosophy of using multiple touchpoints in public communication and outreach. We have a Facebook page, a Twitter feed, we are on NextDoor, and Youtube, we have a weekly electronic newsletter (Atherton Online), we have quarterly print newsletter (The Athertonian), we send out regular electronic News Flashes on hot-topics by Department to which you can subscribe, I write a semi-regular City Manager's Blog, Council Meetings are recorded and rebroadcast on public access cable, we send out print notices, flyers, and letters, we host neighborhood and town-wide outreach meetings, the Mayor has "Office Hours," and of course, we have webpage and email - and I'm sure I've missed something. 

But still, even with all of that - we sometimes manage to miss you.  So, I'm evaluating our current public communication and outreach methods, with the goal of doing the best job possible in informing and engaging the community about important topics, Town services and initiatives, and programs that may be of interest. 

Please take the following survey, and tell us what is working, what could be improved, and what is missing. To start the survey, click on the blue ""Take the survey"" button under the "Your Response" heading.

Thank you!

George Rodericks
City Manager
[email protected]